For TurboTax Online customers, no software download is needed.
For TurboTax Desktop purchases, once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:
Go to Access my downloads and sign in with the same user ID you used to purchase your software.
On Your TurboTax account, select the Downloads tab.
Select the version you want to download and save it somewhere on your computer where you can find it.
If you need help finding your download, we have instructions for Windows and Mac.
Install your software by double-clicking the downloaded file.
If you need help installing, we have instructions for Windows and Mac.
If you don’t see your product in the Downloads tab, go to the Intuit account recovery page and enter your email address to find other user IDs associated with your email. Your download might be in one of your other accounts.
Your license code is a 16-character combinations of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax. See instructions for where to find your license code.
Scroll down the screen until you seeDid you order a TurboTax product that you don’t see listed above? then select Enter your license code here.
Enter your license code from your CD or download.
Under Which operating system do you use?, select the operating system for the version you wish to install, either PC/Windows or Mac.