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Intuit
,Created with Sketch.1356 helpful votes

How do I download the software I purchased at TurboTax.com?

If you bought the CD version of TurboTax, but don't have a CD drive, no longer have the CD, or need to switch operating system, follow these instructions instead .

After you've purchased a downloadable product through TurboTax.com, you can download it whenever you like up to three years after purchase. If you purchased your software through another retailer (like Costco or Amazon), you’ll have to contact them to get your download.

You won’t see a download option for any versions of TurboTax Online you’ve purchased. TurboTax Online is only offered for the current tax year. We can help if you need to prepare a prior year tax return.

If you just need a copy of your tax return from a prior year, we’ve got instructions on how to get that if you used TurboTax Online or a CD/Download version of TurboTax.

To find your downloads:

  1. Sign in to Your Intuit Account. Make sure you're using the same username you used to purchase TurboTax.
  2. Select the blue Win download or Mac download button for the product you would like to download.
  3. Save the download somewhere on your computer where you can find it.Your desktop is a good place.
    • If you need help finding your software after downloading, check our instructions for Windows and Mac to locate your file.
  4. After the download has finished, install your software by double-clicking the downloaded file.
    • If you need help installing, we can help with Windows and Mac.

If you don’t see your download, use our account recovery page to see if you have other usernames associated with your email. You may find your download in one of them.

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