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Here is a link: How do I request a refund for my TurboTax product?
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
The question was ‘whats the email’ not all people have the time to sit on the phone while you take your time annoying customers If I find it I will post.
@Ag24Ig Email is not one of the ways to contact TurboTax, so we do not have an email to give you.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
He didn't ask for a fu*king link to your trash FAQs. He asked for an Email. Why is TurboTax so incompetent? Why do they avoid Customer service like it's the Plague? You a*s Whistles hold all of our personal information and Tax information. And you won't even fuc*ing talk to us! 🖕🖕🖕
I’m trying to contact a person with turbo tax. I was unauthorized charged in a my savings account. For service that was not done correctly by you. I will say that with out a authorization from me to charge my account is against the law and with me tell you this you have 36 hrs to contact me with a solution or I will have a civil lawsuit against you. But i am letting you know the ball is rolling over a few hundred dollars and it don’t matter to me if you did this to me there are a lot of other people out there that you also wrongfully charged. [email address removed]
@user17524189357 Was it this?
TURBOTAX TOOK MONEY OUT OF MY ACCOUNT
Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.
TURBOTAX SAYS:
How do you justify debiting my account?
The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.
In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.
How can I see my TurboTax fees?
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
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