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@xmasbaby0 Did you post in the wrong one?
Where is it?
@Hayes1 wrote:
Where is it?
Where is what?
Had mine for 2months.
I received my 2019 turbotax cd but it seems like it is not working, please help. In the past I just loan the cd into my computer and it usually create a logo in the desk top, this time it does not work !
Thank you,
Lydia Espineli
Please see this TurboTax FAQ for troubleshooting tips when you cannot launch your TurboTax CD. If these steps do not work contact TurboTax customer service. We can assist with obtaining a download version of the CD you purchased.
I am still not able to upload data to my Virginia state tax return as of 3/17/2020. Does anyone know why this is?
Are you trying to launch your state return or a specific state form? If so, the link provided below may be of some assistance to you:
why can't I access my turbo account?
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
I need to have access to my Fed and State returns. I need payment form for state (utah)
Maybe some details would be helpful here. If you've filed your taxes already using TT, then you can print them out. If you have the downloaded or CD software, the returns files should be on your computer. So what exactly is going on?
@Vonnie1951 wrote:I need to have access to my Fed and State returns. I need payment form for state (utah)
Did you use Online TurboTax, and have you already filed your returns and need a copy for your records and a payment voucher?
After one has efiled and been accepted, it can sometimes take a return PDF a while to update and become available at the Tax Home. You didn't say "how" you are trying to print. If you can't use the Download/print button at the Tax Home or the "Download/print the PDF" link in the section "Your Tax Returns & Documents", or if you're getting incomplete documents when you use one of those methods, here's an alternate way to print by opening the filed return back up to print at the Print Center.
NOTE: When you open your return back up, do not make any changes in it if it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed.
NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
If you used desktop software to file your taxes, your tax files are saved to your computer. They are not stored online unless you upload them to a personal cloud server. @Vonnie1951
If you need to pay your UT taxes, that can be done on their website.
Yes, its 2020 and I still need to file 2019 taxes. The extension dead line to have them in is November 14 (or something like that). I, too, am looking for the desktop version, since they no longer have it available on line. I've done my taxes for about idk, close to 10 years on turbo and this is the first time I've had problems..wondering if turbotax 2019 is still available ?? - Theresa
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