Speak to live agent

[DoninGA]

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@Sps5588 wrote:

How do I retrieve my 2020 tax return?

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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2020 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[minime-3]

Plz stop bothering me I cant collect nothing cause I cant get intouch with no one to prove my identy we already been thru this several times you said nothing you can do and nothing I can do I cant collect the 1800.00 you cant get yours it's all bogas

[Happyme82]

Help filling my stimulus check 

[DoninGA]

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@Happyme82 wrote:

Help filling my stimulus check 

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Go to this IRS website for the third stimulus payment information - https://www.irs.gov/coronavirus/get-my-payment

If you didn't get a first and second Economic Impact Payment or got less than the full amount, you may be eligible to claim the 2020 Recovery Rebate Credit and must file a 2020 tax return, even if you aren't required to file.

[taydexter712]

IMy 1040 return will not accept my changes necessary to complete filing. AGI

[DoninGA]

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@taydexter712 wrote:

IMy 1040 return will not accept my changes necessary to complete filing. AGI

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To e-file the 2020 federal tax return you must enter the 2019 AGI exactly as shown on your 2019 federal tax return, Form 1040 Line 8b.

If the IRS is rejecting your e-filed tax return even with the correct 2019 AGI then enter a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.

[ACarrar]

How do I speak to a live representative to sort out efile failure

[xmasbaby0]

@ACarrar

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 202returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

[TiffanyL]

Please see the FAQ link provided below to reach out to a customer support representative:

TurboTax customer support

@ACarrar

[Mistydriver42]

I filed my taxes on my cell phone it was accepted the same day I filed when will my check be mailed to me

[Anonymous_]

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@Mistydriver42 wrote:

I filed my taxes on my cell phone it was accepted the same day I filed when will my check be mailed to me

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See When will I get my IRS tax refund? (intuit.com)

[stephen uzelac]

Want to file our taxes

[MichelleLO]

Are you looking for full service where a tax expert will prepare and file your tax return for you?  If so, please see What is TurboTax Live Full Service? for more information. 

If you are looking to complete and file your taxes yourself, please visit our product comparison page where you will see a description for each TurboTax product along with the pricing. If you are unsure which product is right for you, click: Help me choose. 

 @stephen uzelac

[Hungvanta64hanguyen]

I have been sitting here trying to finish filing, Mint has too many questions I dont want it at all  give choice totake off

the number I have has too many PROMOS that are irrelevant, I need immediately help

[phone number removed]

[HeatherPLO]

@Hungvanta64hanguyen

You are welcome to ask your question here, but for specific questions related to your account (since we are unable to review that information here on this public forum), please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.