I need to talk to a representative

[PattiF]

There may have been a problem with the uploading of your form from Fidelity. You could delete the form and type the information in yourself. That should help with your review error.

You will want to start with deleting the original ones.

While in your return, type “1099” in the Search box and then select the “Jump to” link. 

• This will take you directly to the 1099 Summary screen. 
• Select Edit or Delete next to the 1099 you want to change or delete.
• If you’re deleting a 1099, answer Yes when you’re asked to confirm the deletion.

Then you can manually enter your 1099-DIV:

You can manually enter the 1099-DIV form since you already have a hard copy, instead of downloading the information. 

Here are the instructions to follow to add the 1099-DIV into TurboTax Online:

• Open your return
• Search for 1099-DIV in the upper right corner and select the Jump to link in the search results
• Answer Yes on the Did you get a 1099-DIV? screen (If you land on the Review your 1099-DIV info screen instead Add Another 1099-DIV
• Answer questions until you get to the import screen
• Type it in yourself, select Change how I enter my form, and continue through 

[Aprilwe]

I filed my taxes but forgot to put the other two w-2’s in and they told me to make another account to file the other two w-2’s and when I submit it, it didn’t go through because it said I have a duplicate social security number so I’m not sure what to do. 

[DaveF1006]

I don't know who told you this but what you need to do is amend your 2021 return once it is accepted by the IRS. Creating another account will only cause the second return to be rejected.  Here is how to amend so you can add your additional W2's.

1. Sign in to TurboTax. 
2. Scroll down to under Your tax returns & documents, 
3. Select Amend (change) 2021 return, 
4. Then Start amending my 2021 return. 
5. Then, select the reason you’re amending and follow the onscreen instructions.
6. Once you are back in your return go to federal>wages and income to report your additional W2's.

@Aprilwe

[jtbgood]

Letter from IRS saying I owe them 28 dollars.

[Ash9296]

Turbo tax withdrew 317 from my account I am supposed to be getting a refund and havent

[xmasbaby0]

@Ash9296

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

[1984181966]

I need help someone using my defendants ssn  she has lived with me 

[7db624728dc7]

It's saying that I need a number from the IRS that was supposed to be sent to me in december. But I don't know what it is saying but it keeps rejecting my tax claim. Plz help and thx u

[RalphH1]

I’m assuming you’ve already transmitted the e-file, and received an e-mail from TurboTax about the IRS rejecting it, and that you actually have an IP PIN with them, because you requested one or there was an incident involving your account. (Otherwise, it is possible to accidentally enter a number in the Identity Protection PIN section of “Other Tax Situations,” and the solution might be to return there and check “No, I don’t have an IP PIN”…). 

If that’s the case, here’s the IRS info about how to retrieve your Identity Protection PIN. There are some hoops to jump through, and they’re very protective of personal info (so the system is picky), but hopefully you’ll be able to do it online (there’s an 800-908-4490 number for plan-B). The alternative for filing anytime soon is to mail it in, so I hope this goes smoothly for you, @7db624728dc7, especially if you’re counting on a refund soon!

[Mpage85]

I am unable to get my agi number from my 2019 taxes

[VolvoGirl]

@Mpage85   Why do you need your 2019 AGI?   You only need that to efile  2020 and it's too late to efile prior year returns.  The AGI is on line 8b.

How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2022 for the side menu to open up. Just continue a little ways into 2022. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[vanessasmith]

Is my taxes still at risk

[vanessasmith]

OK thank you 

[JulieS]

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

Do you have a question? @vanessasmith