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I bought the CD but do not have a CD drive.

 
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21 Replies
DonaldM
New Member

I bought the CD but do not have a CD drive.

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.


I bought the CD but do not have a CD drive.

I called a support rep and they stated I had to return the cd first...that is not what the above says...what is correct?
DonaldM
New Member

I bought the CD but do not have a CD drive.

You do not have to return the CD.  On the underside of the disc near the center there should be a number.  That is a proof of purchase.  Give that number to a rep and they will push you a download.
Beverly14
New Member

I bought the CD but do not have a CD drive.

I was told to call an administrator but cannot find a number to call,

MichelleLO
Intuit Alumni

I bought the CD but do not have a CD drive.

If you wish to contact TurboTax Customer Support, please see the below link for assistance:

What is the TurboTax phone number?

@Beverly14

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10111-dd
New Member

I bought the CD but do not have a CD drive.

I have already purchased turbotax standard looking to download program

JeanneLO
Intuit Alumni

I bought the CD but do not have a CD drive.

If you purchased TurboTax desktop and need to complete the download process please see this TurboTax FAQHow do I download the software I purchased at TurboTax.com?

@10111-dd

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

I bought the CD but do not have a CD drive.

I bought the CD but do not have a CD drive

I bought the CD but do not have a CD drive.


@tintaturtle52 wrote:

I bought the CD but do not have a CD drive


See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

emev1519
New Member

I bought the CD but do not have a CD drive.

I already have an account and I have turbo tax Home & Business 2020.

But now I purchase Turbo Tax "Business" 2020 I don't know how to install.

HELP ME PLEASE

PattiF
Expert Alumni

I bought the CD but do not have a CD drive.

Here are instructions on how to get the tax program on your computer.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
judiecampbell
Returning Member

I bought the CD but do not have a CD drive.

will I receive a pushthru so i can do my premier return

I bought the CD but do not have a CD drive.


@judiecampbell wrote:

will I receive a pushthru so i can do my premier return


See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

I bought the CD but do not have a CD drive.

I bought 2021 turbotax premier and my new iMac does not have a cd drive.  My next step is?

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