Can talk to a specialist?

[ChondelLO · Accepted solution]

Yes. Here are some steps for the best and most efficient way for you to connect with the right person to get the help you need.

• Sign in to TurboTax Online if you're not already signed in.
• Select Help in the upper-right corner, and then Contact us.
• Enter your question, select Let's talk, and then follow the onscreen instructions to call us, get a callback, or schedule     a call (options vary depending on your question).
• Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us at (800) 446-8848.

For more information please click the link below.

https://ttlc.intuit.com/replies/3300041

[23-1706825]

iam not receiving a six digit code to verify my email

[NashayLO]

To fix this issue, update your email address:

1. Select Not your current email address?
2. Select account settings.
3. On the Intuit Account screen, update your email address under Sign In Security.
4. Return to the File section and select Start next to Step 3.

Your new email address will be listed on the verification code page and you’ll receive another verification code at that address.

Please see this TurboTax FAQ for more options, What if I'm having trouble with my filing verification code?

[supergirl]

need help

[xmasbaby0]

@supergirl  This is not live chat.   We need a clear and complete question so we know how to help you.

[Viviana2]

looking for my return

[xmasbaby0]

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

SAVE YOUR TAX RETURN !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-... •

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

[JohnEFox]

I need help removing the SE tax Deferral on line 31 of form 1040

[Avard_Hart]

Folks....I have been using turbotax for my taxes, the last 20+ years...we now need to simplify our tax preparation and submission...can I have a phone conversation....with a tax preparation individual?

[Avard_Hart]

yes...how can I talk to someone....I have used turboxtax for business and private tax filing...but, we need to simplify...NO BUSINESS STUFF...just a retired family....wife and myself.

[xmasbaby0]

@Avard_Hart Are you looking for the kind of help available with online TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live