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Here is how to navigate to make the entry:
For some more information, see Basics of Health Savings Accounts
Thank you for the response, but when I came to my name (Shelley Feist)...following your instructions...
"Click on Federal Taxes, Deduction & Credits Choose HSA, MSA Contributions Continue until you see a page titled "Let's enter (Shelley Feist) HSA contributions"... which will show any deductions already computed from your W-2 in a box that is greyed out, and another box for contributions you personally made."
I never had any distributions for 2025, so when I'm on the page where it says "1099-SA summary" I click the pencil next to my name, it takes me to a blank page to fill in distribution information (which I had none). It also does not show the contributions made from my employer from W2 on this page. This software package is very cumbersome and confusing. There is NO box to add my personal contributions of $354.52.
In summary:
W2: $9195.48 plus my own contribution $354.52 should be the max IRS contribution limit $9,550.00. But I cannot add my personal contribution of $354.52.
There is a sub-interview for the 1099-SA, which as noted is for reporting distributions from the HSA.
You were asked if you made any distributions from your HSA in 2025. Since you did not, you should have answered "No" or just hit Continue. However, based on what you have said, you evidently answered "Yes" or click on "Add", which caused TurboTax to ask you questions that did not apply to you.
Had you just continued past the 1099-SA distribution sub-interview, the very next screen would be the "Let's enter [name]'s HSA contributions" that Mindy referred to, in which you could enter on the second line any personal or direct HSA contributions.
What is very important is that no matter what, that you continue to the end of the HSA Interview until you see the HSA Summary. Don't jump out of the interview to go somewhere else until you finish the HSA Interview. Various parts of the HSA processing won't be correctly done unless you finish the interview.
So I eventually got to the HSA Summary screen. It shows my husbands name (Gregory) in first column, and my name (Shelley) in second column. In Gregory's column it showed his total distributions. In Shelley's column it shows my tax-free employer contributions from W2. You are saying that because I either jumped around or clicked the add button mistakenly, there is no way to get back to the screen where I can enter my personal contributions?
Of course you can get back to that screen. You just need to start the HSA Interview again.
On what platform are you using TurboTax? Online? Desktop/Windows? Desktop/Mac? On a mobile device (which is really the Online software)?
You want to go to Deductions & Credits->Medical->HSA, MSA, 1099-SA (or however it's listed). Tell TurboTax that you both have HSAs, then proceed. Alternatively, you might try to do a Search on HSA, and then "jump" to the HSA interview.
Note that the HSA Interview will go back and forth between you and your husband, so watch the screen title closely. After finishing your husband's sub-interview, it will come back to you (the title will say so), and the "Let's enter Shelley's HSA contributions" screen will appear.
There is a way for you to delete your HSAs entries and start over, but it can be a bit laborious, so let's try this first.
I use Desktop/Windows, and I file online. This software will not let me go back to the place where I can add my personal HSA contributions (so called HSA Interview). Seems like if you've been through the pages once, it will not allow you to go through this "HSA Interview" again, in its entirety. This is so frustrating. Why is this software so user UNFRIENDLY? I am following all your instructions to go back through the HSA Contributions and there is NO page that indicates to enter your personal contributions to HSA. I'm sorry this software really sucks. If you can have a consultant contact me and we can walk through on the phone I can share screen and show there is NO page to enter my personal HSA Contributions. I am totally frustrated not having a good experience with Turbo Tax.
Please try this, since we now know you have TurboTax Desktop.
At the top, click on Tools, then click on Topic List. Then scroll down to Deductions & Credits->Medical->Archer MSA/Health Savings Accounts (Form 1099-SA) and click on this.
This should take you to the first screen of the HSA Interview, where you enter the health-related accounts that you have (like the HSA). Be sure that you have checked that at least one of you has an HSA.
The next screen might read "1099-SA Summary". You can just hit Continue.
One more thing...is it possible you are confusing the "1099-SA Summary" with the "Your HSA Summary" (which is the end of the HSA interview)?
If you still can't find the "Let's enter Shelley's HSA contributions" screen, then please give us the title lines of the screens that you do see, starting with "Select the health-related accounts you had in 2025".
First of all, you said this: "Please try this, since we now know you have TurboTax Desktop."
I don't have desktop version, I file online, via windows. But I tried your "tools" anyway, and there is still no place to enter my personal HSA contribution. Here are the screens it took me to, directly after Gregory's questions (same darn questions every time):
Was Shelley covered by a High Deductible Health Plan (HDHP) in 2025?
Do any of these situations apply to Shelley?
What type of HDHP coverage did Shelley have during 2025?
Let's review what type of coverage Shelley had in 2024
Your HSA Summary
That's it....Your software did not allow me to enter my personal HSA contributions. Where to I file formal complaints for this software? This is not acceptable and I'm so disgusted and super frustrated!
I misunderstood you because when you said today "I use Desktop/Windows", you made me think that you were using the Desktop product in Windows. Desktop refers to a TurboTax product that is installed on your PC. Online refers to using the browser based TurboTax software.
OK, let's do this. Please call the TurboTax support number, which is 1-800-4-INTUIT (1-800-446-8848). Why? Because with your permission, they can share your screen and see what you are actually seeing. We in the Community cannot see your private tax data, which understandably handicaps us.
Hello BillM223, I would like to resolve this issue and finish my taxes, but I have a question. Will I be billed for all my questions and for the phone call to the Turbo Tax Support number? It seems I should not, because the software is not intuitive. Please let me know. If there is no charge, then I will most likely call the Turbo Tax Support number later today or tomorrow.
Thank you.
I imagine that any charge is a function of if you paid for TurboTax or for any add-ons (like Max). And, we in the Community have little knowledge and no control over that part of the system anyway (our main mission is to answered tax/law oriented questions).
Listen, if you call the number and get asked to pay a fee (and decline), I have one more option - to delete all of your HSA data and start over. I don't know why your HSA interview experience is so different most other taxpayers, but the last resort of deleting your HSA data to start over has helped many.
If you want to do this, please see the following:
HSA RESET
***Reset***
1. make a copy of your W-2(s) (if you don't have the paper copies)
2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen)
*** Desktop/Windows***
3. Go to the upper right and click on Forms, and
4. Select the desired form (1099-SA (if one), 8889-T, and 8889-S (if one)). Note the Delete Form button at the bottom of the form’s screen.
*** Desktop/Mac***
3. Switch to Forms Mode by selecting the Forms icon.
4. From the menu, select the form (1099-SA (if one), 8889-T, and 8889-S (if one)) you want to remove (if you don't see it, select Open Form at the top). From the Forms menu, select Remove [form name].
*** Online ***
3. go to Tax Tools (on the left), and navigate to Tools->Delete a form
4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)
5. go back and re-add your W-2(s), preferably adding them manually
6. go back and redo the entire HSA interview....
Hey BillM223, this was the best advice in attempt at resolving this issue. I did call the 1-800 help line and I shared my screen, and the guy was nice, but couldn't figure it out, and he told me to pay MAX to get expert help. This is not a tax issue, it's a software issue. I think your solution may work. I will give it a try and see what happens. I'm not going to delete everything, just W2 and HSA sections and walk through those pieces again to see if it allows me to enter my personal HSA contributions. Let's see! I'll get back to you. Thank you sooo much!
Hello BillM223, I went through the steps exactly as you told me... I deleted my W2 information, then did this ...
*** Online ***
3. go to Tax Tools (on the left), and navigate to Tools->Delete a form
4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)
then did steps 5 & 6:
5. go back and re-add your W-2(s), preferably adding them manually
6. go back and redo the entire HSA interview....
I did all the above steps. Still there was no place to enter personal HSA contributions.
Gosh darn, I thought this would work. There is a big glitch in this software and I am not getting the full benefit from my tax filing because of it.
Can you please escalate this to the software development team and to management? This is not fair.
Thank you for your efforts BillM223. I do appreciate your customer service and attempting to resolve my issue. But this is beyond tax-expert help. I think software engineering needs to get involved.
Please let me know if there is anything else Turbo Tax can do before I actually file my taxes.
Shelley Feist
Shelley, I deleted everything in my Online test (we usually use Desktop because we can see the forms), and I started to re-add stuff. I had tried in my usual Online test to duplicate your issue, as well as my Lead, and we got results different from yours. So I did the HSA Reset to delete all HSA data in the test (like I told you), and I started the test anew.
When I got to the HSA interview, I was surprised to see that "Let's enter Shelley's HSA contributions" was immediately after "What type of HDHP coverage did Blank have during 2025?"
To my astonishment, I reproduced something similar to what you saw...a missing screen. TurboTax never asked for your spouse's HSA contributions. By chance, were you the primary taxpayer (making you first?) There is nothing wrong with that, but in my test, Shelley is the spouse.
And if you look at the list of screens below, you will see that the husband's "Let's enter [name] HSA contributions" is missing...this is why I asked if you were the primary taxpayer.
What I saw:
Deduction for Shelley - $355!
OK, Shelley, this is what I need to make an investigation. In all of software, to address an issue, you have to be able to reproduce the issue, and I have been unable to until now.
Thanks for sticking with me.
[Ed 2/24/2026 7:28PM PST - corrected formatting]
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