shelley-feist
Returning Member

Deductions & credits

Hello BillM223, I went through the steps exactly as you told me... I deleted my W2 information, then did this ...

*** Online ***

3. go to Tax Tools (on the left), and navigate to Tools->Delete a form 

4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)

 

then did steps 5 & 6:

5. go back and re-add your W-2(s), preferably adding them manually

6. go back and redo the entire HSA interview....

 

I did all the above steps.  Still there was no place to enter personal HSA contributions.

 

Gosh darn, I thought this would work.  There is a big glitch in this software and I am not getting the full benefit from my tax filing because of it.

 

Can you please escalate this to the software development team and to management?  This is not fair. 

 

Thank you for your efforts BillM223.  I do appreciate your customer service and attempting to resolve my issue. But this is beyond tax-expert help.  I think software engineering needs to get involved. 

 

Please let me know if there is anything else Turbo Tax can do before I actually file my taxes.

 

Shelley Feist