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Level 2
February 14, 2025
Question

State of CT efiling

  • February 14, 2025
  • 2 replies
  • 0 views

Still can't efile my State of CT return.  I was waiting for the CT-1040 form to be updated and finally got that but still can't file because "return is a non-calendar year return".  Customer Service told me the forms would be ready by Feb 13th.  My daughter filed her CT return using the Turbotax app back on Jan 28th, I bought my software from Amazon.  I no longer believe this a problem with the State of CT, it's a problem with Turbotax.  I'm past frustrated and just getting plain angry.  Turbotax tells me to mail in my CT return - I didn't pay for the software so that I could mail it in.

    2 replies

    CatinaT1
    Level 15
    February 14, 2025
    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    JJjrvr80Author
    Level 2
    February 14, 2025

    Where is this link taking me?  I don't know if I can trust it.  Why not just answer my question here?

    CatinaT1
    Level 15
    February 19, 2025

    I have called them several times.  They are very friendly but have no idea why we are having a problem e-filing with CT, told me to mail in my return - that's not why I bought the software.  I'm told the form I need is unsupported, meaning CT hasn't updated it or made it available yet.  I spoke with CT customer support and was told it is a Turbotax problem, all the CT forms are available. 


    There are some CT forms that are unsupported for eFile. You can use the link below to see if you have one of those unsupported forms.

     

    Use this link to reference when your tax forms will be available. You can search by TurboTax Product and for IRS and State-Specific Forms.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    February 26, 2025

    TurboTax told me that CT requires that it be efiled.

    My business return has nothing special, but I get a cryptic message saying that it can't be efiled with no addition information.