State tax filing

I bought the software on Amazon and I contacted their customer support.  I asked if I delete my Turbotax software if I could reinstall it and they told me that I could not do that, it is a single use purchase.  So I am back to waiting for Turbotax to fix this so I can efile.  Can Turbotax fix this?  A lot of people are having this problem.  I don't want to mail my Ct State return, I want to efile.  Does Intuit know if this can be fixed?  Thank you.