State of CT efiling

Forum|Forum|1 year ago
February 14, 2025
2 replies
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Still can't efile my State of CT return. I was waiting for the CT-1040 form to be updated and finally got that but still can't file because "return is a non-calendar year return". Customer Service told me the forms would be ready by Feb 13th. My daughter filed her CT return using the Turbotax app back on Jan 28th, I bought my software from Amazon. I no longer believe this a problem with the State of CT, it's a problem with Turbotax. I'm past frustrated and just getting plain angry. Turbotax tells me to mail in my CT return - I didn't pay for the software so that I could mail it in.

CatinaT1

Level 15

See the solution in this community thread: https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-says-ct-forms-will-be-available-1-23-25-so-i-m-wondering-why-i-can-t-file-my-ct-return/01/3482552#M1288285

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JJjrvr80Author

Level 2

Where is this link taking me? I don't know if I can trust it. Why not just answer my question here?

CatinaT1

Level 15

I bought the software on Amazon and I contacted their customer support. I asked if I delete my Turbotax software if I could reinstall it and they told me that I could not do that, it is a single use purchase. So I am back to waiting for Turbotax to fix this so I can efile. Can Turbotax fix this? A lot of people are having this problem. I don't want to mail my Ct State return, I want to efile. Does Intuit know if this can be fixed? Thank you.

That is also addressed in this community post: https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-says-ct-forms-will-be-available-1-23-25-so-i-m-wondering-why-i-can-t-file-my-ct-return/01/3482552#M1288285

mary917
Does reinstalling TT accept the activation code used to install the software originally?

maDad1
Surprisingly, I didn't have to put the code back in, It just went right into my existing taxes where I left off, but the State was there and ready for filing..

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