State tax filing

I have called them several times.  They are very friendly but have no idea why we are having a problem e-filing with CT, told me to mail in my return - that's not why I bought the software.  I'm told the form I need is unsupported, meaning CT hasn't updated it or made it available yet.  I spoke with CT customer support and was told it is a Turbotax problem, all the CT forms are available.