E-file requires federal return

[PGChi]

The bot removed the version thinking its a phone number but I am assuming you have the same version as me. I am out of ideas. Sorry! I am sure Turbo Tax was restarted as it always does after an update. If not request that again but other than that not a whole lot comes to mind. May be another update from TT will fix it for you thinking the previous one did not register correctly. You can see updates under Online => View Installed Updates =>  Detailed Updates History

[VolvoGirl]

@monicarie  Are you on Windows?  Try doing a Manual Update

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

You can't efile state until federal has been Accepted.  So try this, You first need to update your program with the federal efile status. Go up to FILE - Electronic Filing - Check Electronic Filing Status. Then save your return, go to FILE - SAVE. Then close your return and reopen it and go though the File TAB again to file state.

[Iceball]

I have filed my state after the update. Thanks

[Jameswaddell]

I have my card i want the money to go on it

[Jameswaddell]

I am about to be kit out of the house that I paid rent i am be hand now thay good to kit me and my kids out please help

[wa1wee]

I have the exact same issue also with RI state tax. what is the support phone number ? every one says to call it but is not listed anywhere.

[DoninGA]

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@wa1wee wrote:

I have the exact same issue also with RI state tax. what is the support phone number ? every one says to call it but is not listed anywhere.

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See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[caroach]

Is this also a known issue for 2021 returns?

[Clay_Nunn]

I have this same problem with eFiling the Arkansas state return. The link in your posted answer doesn't work either.

What do you have to do on my Desktop software to make this work?

Thank you!

[Clay_Nunn]

The link in your posted answer doesn't work. It displays as follows: https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-... 

Obviously there is additional text after the dash that the 3 dots represent. Why don't you have this properly displayed in the link so it works correctly?

[TiffanyL]

Has your federal return already been accepted? In order to e-file your state return after your federal, your Federal return must have been accepted. If this is not the case, please let us know.

@caroach

[caroach]

Federal return has been accepted.  The issue stated is that it cannot be eFiled by itself.  It must be submitted at the same time as Federal.  This would have been nice to know when federal was filed.  I couldn't file Arkansas because of form update issues.

[Clay_Nunn]

I have the same issue. I could not file my Arkansas return at the same time I filed the Federal return because Arkansas hadn't finalized their forms.

My Federal return was accepted by the IRS the same day I eFiled it.

What does Intuit need to do to fix this quickly?

[Cass0317]

This is a known issue and is currently being worked on. We do not currently have a ETA, please feel free to check back in a few days.

@Clay_Nunn

[Maximus1]

How do you call support. I called [phone number removed] twice and get an automated response that has nothing to do with my problem?