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Why haven’t I gotten my income tax yet?

It’s been over the 21 day mark and i still haven’t got my tax return
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Accepted Solutions

Why haven’t I gotten my income tax yet?

Some Federal returns have had delays.  States differ on time frames for issuing refunds.   

 

Once your returns are accepted, only the IRS & State would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

If you have a State refund, click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

View solution in original post

Why haven’t I gotten my income tax yet?

@dorothy1116  You cannot check the status of your state refund on the IRS website.  You can check the status of your State refund on your States website.

 

Click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

View solution in original post

14 Replies

Why haven’t I gotten my income tax yet?

Some Federal returns have had delays.  States differ on time frames for issuing refunds.   

 

Once your returns are accepted, only the IRS & State would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

If you have a State refund, click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

Why haven’t I gotten my income tax yet?

I received my federal refund but haven’t received my state refund. IRS website and automated system says they don’t have any information. Why can’t I get info on my refund status?

EbonyL122824
Intuit Alumni

Why haven’t I gotten my income tax yet?

@essenceg1999 In addition to what @bluedeb statedIf your return was accepted 21 days ago or more and you have not received an update via the Where's My Refund tool, you can speak directly to IRS to find out more about the delay. You can reach them at 800-829-1040. When calling, be sure to have the following:

  • Your Social Security Number or Individual Taxpayer Identification Number
  • Your filing status (Single, Head of Household, Married Filing Joint, or Married Filing Separate)
  • Your prior-year tax return (they may ask you questions from it to verify your identity)
  • A copy of the tax return you’re calling about
  • Any letters they may have sent you
  • Paper and pen to take notes—make sure to write down the day you called and the name and ID number of the agent you spoke to, as well as any instructions or deadlines you were given.

Please note: It may take over an hour to get your call answered as the IRS lines are busy at this time of year.

https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

 

@dorothy1116 The IRS does not have anything to do with your state refund, only your federal. You would need to contact your local state department of revenue for information regarding your state refund. See the link below on how to do so.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

 

.You can also track the status of your state return by following the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

 

 

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Why haven’t I gotten my income tax yet?

@dorothy1116  You cannot check the status of your state refund on the IRS website.  You can check the status of your State refund on your States website.

 

Click on the following link, then click on your State

https://ttlc.intuit.com/community/refund-status/help

Why haven’t I gotten my income tax yet?

I got my tax return approved a month ago and I still haven’t received my money back? Is there a reason why I haven’t been contacted  about this delay?

TerukoL
Intuit Alumni

Why haven’t I gotten my income tax yet?

 

TurboTax does not receive any updates from the IRS once they have accepted your return. You can track your refund with the IRS Where’s My Refund link https://www.irs.gov/refunds/. 

 

The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily so you don’t need to check more often.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Why haven’t I gotten my income tax yet?

So it says it was sent to my bank on 3/10/2021 and it’s now 3/16/2021 and still nothing. But yesterday when I checked the irs web sit it say it was sent to my bank but now it keeps sayit can’t find it 

SForrestLO
Intuit Alumni

Why haven’t I gotten my income tax yet?

If you chose to have your fees deducted, you can check with Santa Barbara Tax Products Group.

Santa Barbara Bank  

 

You may also want to check to see if your return was offset. 

Treasury Offset Program & Debt Management Services

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
dlj8
Returning Member

Why haven’t I gotten my income tax yet?

THE IRS website just says still processing.  I filed my taxes in February.  I should have refund by now.

 

Why haven’t I gotten my income tax yet?


@dlj8 wrote:

THE IRS website just says still processing.  I filed my taxes in February.  I should have refund by now.

 


The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.

 

Millions of taxpayers have not yet received there federal tax refunds.

 

Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of June 5, 2021, we had 18.2 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

luwandaray-77
Returning Member

Why haven’t I gotten my income tax yet?

Hie my name is Tamika Raysor and I filed for income tax june10th and I have not gotten my money .I should have gotten it 7-3-2021 but I did not So do you know what's going on .

Why haven’t I gotten my income tax yet?

@luwandaray-77

 

 The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   Congress changed the tax laws in the middle of the tax season so millions of returns need to be recalculated; and now on top of all that,  they have to gear up to start making monthly child tax credit payments.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.  Some refunds are delayed because of the tax law changes that went into effect recently.   If your return has unemployment or the premium tax credit on it, that may be delaying it.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

 

From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 As of June 23, 2021, we had 17.5 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to 2021, and continue to work the returns that need to be manually reviewed due to errors.  We are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why haven’t I gotten my income tax yet?

I haven’t received either my federal or state refund. the irs where’s my refund just keeps saying sorry we apologize but it’s taking longer than the normal time frame. I have never had the problem before but I need it so I can get my kids the stuff they need. 

Why haven’t I gotten my income tax yet?

@Tabbybates Once your returns are accepted, only the IRS & State would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.  The IRS is still backlogged so some returns are taking longer to process, once your return is fully processed, you will see a refund date.

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