Was your 2017 return prepared with Online TurboTax? If so, log in to your account and look in the section "Your Tax Returns & Documents." Choose tax year 2017, and look for a link to download/print the PDF. Do you find evidence of your return there OK, but when you try to download, does it ask you to pay? If it was prepared in Free Edition last year, access will be locked. If that's your situation, we can tell you how to pay to unlock the 2017 return. The method to unlock it depends on what all you have done with your 2018 return.
If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts. A return prepared in desktop software (CD/download) will not be in an online account.
Have you filed a 2018 return in Online TurboTax, or is one in preparation? Or did you file elsewhere?
Was the 2018 return prepared in Free Edition?
Is the 2018 return in the SAME account as the 2017 online return?
We can tell you how to unlock a return once you answer all the questions above.
There's also a free option if a return transcript will suit your purpose. You may be able to immediately download one at the IRS website if you qualify to open an IRS account there. Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
I NEED A COPY OF MY W-2
TurboTax does not have a copy of your W-2—the Wage & Tax Statement—issued to you by your employer, (nor does TurboTax have copies of your 1099’s). You should always save those documents for your own records. You could ask the employer(s) for copies or you can get a copy from Social Security (for a fee of $86).
If you saved a pdf of your completed tax return, the worksheets will show the W-2 information you entered, but not the actual W-2.
To get a copy of a W-2 from Social Security https://faq.ssa.gov/en-us/Topic/article/KA-02501
You can get a wage and income transcript from the IRS: It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received. It will not, however, show your state information. It will only show the federal information.
OR Do you really mean you need your tax return?
Access to prior year returns
You can get a free transcript from the IRS:
How do I get a copy of a return I filed using online TurboTax?
How do I get a copy of a return I prepared using desktop TurboTax?
Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.