Tax Year Prior to 2020: Refund is due to be deposited into a closed account

[AshleyLO]

@Dweston1983 If you have filed your return already, you will not be able to change any of your banking information. If you have not submitted your return though, here are instructions on how to update this information: How do I change my transferred direct deposit information?

[whitney-1234]

Thanks 

[Clasaamom]

Pissed Consumer Rocks! Here is a link to them as well as a human from Cash App 

Checking on My Cash App Refund/Stimulus Check Deposit. Here is some info and a couple of numbers to Cash App and it's shady services. Varo Bank is right there with them. Hope that this helps you guys. Go leave em' a nice review on Pissed Consumer. They call them out and make em' answer to what is going on with your particular case. Make them come clean and settle up their debts!

[johnsoncharlotte719]

To get moment cash app customer care can find support and resolve their questions from our specialists at cash application client assistance, where bundle chiefs are dedicatedly conveyed for our significant customers.

[Tateannae96]

Hello , Same thing happen to me !!!! First it was card , account and routing number will soon stop with our services after i filed my taxes . Irs Deposited my refund but Cash app changed my Account & routing number a week after i filed my taxes and sent me a NEW cash card 🥺 so am i lost out of a refund ? Cash app changed my information after i filed .

[MoniqueLO_]

No, you are not lost out of a refund. Once the bank rejects the direct deposit, they will send it back to the IRS. Once the IRS receives the rejected deposit, it can take a few weeks for the IRS to process and mail a paper check to the address listed on your tax return. 

Please see Where’s My Federal Refund? to check the status of your refund. 

You can also see What if I entered the wrong bank account for direct deposit? And IRS Refund Inquiries 18 for more information.

@Tateannae96

[sherrykays1951]

Yes my name's sherry kays and I need my refund just mailed to my bank account closed. [phone number removed]

[MichelleLO]

Your tax refund does not come from TurboTax, it comes from the government. The IRS will mail your refund check once the financial institution rejects the deposit. 

For more information, please see the TurboTax help article posted above by @MoniqueLO_.

@sherrykays1951

[sherrykays1951]

So I can't change it 

[MichelleLO]

If you have already e-filed your return and it has been accepted by the IRS or you paper-filed your tax return and dropped it in the mailbox, you are not able to make any changes to your direct deposit information.

@sherrykays1951

[jonmikeg-174]

So wondering if you can tell me how long this took because I am now going threw this as well smh.and thanks in advance 

[SForrestLO]

It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated.

Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

What does pending mean?

Please use this link to track your refund from the IRS.

Tax Season Refund Frequently Asked Questions

@jonmikeg-174

[Makaylaa1]

Do you know normally how long it will take to get the refund check in the mail?

[Makaylaa1]

Do you know how long it will normally take to get your refund check in the mail? 

[Cass0317]

It can take up to 5 business days for the IRS to receive the funds back. Once they receive the funds they will send you a paper check. This can take up to 10 business days for you to receive it. 

If you have any additional questions or concerns regarding your refund, please reach out to the IRS. You will find their contact information in the following link: How do I contact the Internal Revenue Service (IRS)?

For more information, please see the IRS link below:

IRS Rejected Refund Information

@Makaylaa1