2581078
Can I upgrade (online version) from TT Premier to TT Premier live after paying and filing?
I can see the option right now (before paying/filing) but I don't think I need it... at least for now... Can I do it later if I run into trouble?
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why would a live CPA want to go over your return after you filed, when you should have had the CPA go over your return before you filed.?
Ask Customer Service if this late review is available to you.
With all due respect your answer is full of assumptions and comes off a bit hmmm impolite:
- You assume I've made some kind of mistake telling me that "I should have...".
- You assume I need review, which is not the case.
- "why would a live CPA want to go over your return after you filed"
This is not the case in my specific situation but CPA would probably go over my tax return because that's the service they offer and I would be ready to pay for it.
- You are basically telling me to ask Customer Service where this very forum is part of it and that's what I have done.
For you info: I haven't filed the return yet and I am confident that I do not need CPA at this time, to "review". I went through the review last year and I will just say it wasn't super impressive. There were however times when I had some questions and TT experts were able to answer so I would like to have an option to upgrade later to LIVE in case of amendments or in case of this "talk to tax expert anytime after filing" which TT Live offers. I want to know if I can pay this extra $70 or so if I want to in the future or if I have to do it now because there is no such option after I file.
And yeah... thanks for your answer...
"CPA would probably go over my tax return because that's the service they offer and I would be ready to pay for it."
That's a good reason.
"Customer Service ... this very forum is part of it "
Although you may get that impression, this forum is not Customer Support so anything you read here is not official.
"it wasn't super impressive."
That should tell you something.
"talk to tax expert anytime after filing" which TT Live offers."
I didn't remember that was part of the description of TT Live.
"I want to know if I can pay this extra $70 or so if I want to in the future "
For an official answer, contact Customer Support.
Don't know if you can get it after you file or if it would be worth it after you file.
What is LIVE
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191
How to connect to an expert in Turbo Tax Live
Call and ask. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Part of Live offering from the Upgrade screen:
\Plus, unlimited tax advice all year — Our tax experts are available on demand to answer your tax questions, year–round\.
Even that it might not be official forum of Customer Support I am usually happy with the community help and since my question is not really super critical I thought I will save a long wait on TT phone.
Thanks for your answer.
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