Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes

Pick a language

English English
Showing results for 
Search instead for 
Did you mean: 
,Created with Sketch.125 helpful votes

How do I contact TurboTax?

If you're using TurboTax Online:

  1. Start by signing in to your account (if you aren't already signed in).
  2. Once you're in, selectin the upper-right corner of your screen.
  3. Now select Contact Us at the bottom of the next screen.
  4. Enter your question and then select Let's talk.
  5. Now choose between:
  6. Posting your question to our community of experts (Post a question); or
  7. Talking one-on-one with a live TurboTax Expert, CPA, or Enrolled Agent (Talk to a specialist) (requires the PLUS add-on if using Free Edition).

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:

  1. Go here to contact us.
  2. Ask your question, select Continue, and follow our onscreen instructions.

We're open Monday through Friday from 5am to 5pm Pacific.

Was this helpful?

You must sign in to vote, reply, or post
Intuit TurboTax - Finish filing and get your maximum refund, guaranteed.

Ready to Try TurboTax?

Returning? Sign in