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TurboTax Help

How do I contact TurboTax?

If you're using TurboTax Online:

  1. Sign in to your account (if you aren't already signed in).
  2. Once you're in, Search for Contact us and select the Contact Us option at the bottom of the results.
  3. Select the pencil icon to enter your question and select Let's talk.
  4. Now choose between:
    • Posting your question to our community of experts (Post a question)
    • Talking one-on-one with a live TurboTax Expert or CPA (Get a call) (requires the PLUS add-on if using Free Edition)

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:

  1. Go here to contact us.
  2. Ask your question, select Continue, and follow the instructions.

We're open daily from 5:00 AM to 9:00 PM PT.

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