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How do I contact TurboTax?

If you're using TurboTax Online:

  1. Sign in to your account (if you aren't already signed in).
  2. Once you're in, select Search in the upper-right corner of your screen.
  3. Select the Contact Us option.
  4. Enter your question and then select Let's talk.
  5. Now choose between:
    • Posting your question to our community of experts (Post a question)
    • Talking one-on-one with a live TurboTax Expert, CPA, or Enrolled Agent (Get the number) (requires the PLUS add-on if using Free Edition)

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:

  1. Go here to contact us.
  2. Ask your question, select Continue, and follow the instructions.

We're open daily from 5:00 AM to 5:00 PM Pacific.

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