2020 Federal Tax Return Rejected

[mpcarmel]

I double checked the number and it is correct

[golddomewv]

I am going to try this, too.  My TurboTax Home and Business / IRS say my ID is wrong but I know what it is but I don't know what the IRS thinks it is and TurboTax is no help.  If it would just say AGI or this person's name or date of ID is wrong, I would know something.  They don't give me a clue which of the data is is hung up about.

[kristiandbrian]

o update your return

Once you've opened your return in TurboTax, the details about what's causing the problem will be displayed.

From there we can walk you through making the updates you need and help you e-file your return. If we're unable to resolve the errors and e-file again, we'll help you get your return filed by mail.

This is the error message that I received. But when I open my return I don't get any notifications or message to fix and refile. Thanks!

[kristiandbrian]

Thanks,

I have used TT for the past 15 years (or more) and never got this error.

[kristiandbrian]

As did I!

[kristiandbrian]

Both my state and fed were rejected. We filed as married and had on divorces.

[VolvoGirl]

For AGI Reject.  ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[VolvoGirl]

@Susan wright   If your 2019 rejected then did you print and mail it?  If 2019 never got filed then enter 0 for the AGI to efile 2020.  

Did you claim the missing Stimulus payments on your 2020 return line 30?  We can help you with that.

[ellab8501]

I try to open it and get a blank page

[Mammoth1]

When my tax return kept getting rejected, I changed the AGI to 0 (ZERO) and it went through.

[benixin1]

I have the same issue, after 3 times trying with right AGI, I gave up and I gonna sending printed return , but what about $25 CA e-file fee I was charged? How can I get the refund?

[DoninGA]

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@benixin1 wrote:

I have the same issue, after 3 times trying with right AGI, I gave up and I gonna sending printed return , but what about $25 CA e-file fee I was charged? How can I get the refund?

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You will need to contact TurboTax support for any Billing Issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

[ellab8501]

I have a text message saying the IRS saying my taxes were excepted on March 29 th

[VickC]

Help me.  Both Federal and state taxes keep getting rejected.  

[VickC]

I don't know why it's rejected