turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I change my bank account for direct deposit?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ErinH
Intuit Alumni

How do I change my bank account for direct deposit?

If you are a returning customer, TurboTax may prompt you to deposit your tax refund into the same account you used last year, if you wish to change it please try this:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

If you are entering banking information for the first time, here are instructions on how to do so before you file (cannot be changed after you have filed): https://ttlc.intuit.com/replies/4083015

If you have already filed

Once your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If the info you provided is for a closed or invalid account, the government will just mail you a refund check.

If the info you entered happens to be someone else's account, don't worry – banks won't deposit tax refunds into accounts where the names don't match up. You can contact your bank and alert them that you have made an error in the account number. 

You can review the direct deposit account information you entered by looking on your printed return. This will be found on your 1040 under the Refund section (look for line 76). 

Now, if your recently-filed return is in pending status, wait until it's either accepted or rejected. If rejected, simply open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return (don't forget to also take care of whatever problem caused the rejection).

If accepted, you'll get your refund check in the mail.

View solution in original post

80 Replies
ErinH
Intuit Alumni

How do I change my bank account for direct deposit?

If you are a returning customer, TurboTax may prompt you to deposit your tax refund into the same account you used last year, if you wish to change it please try this:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

If you are entering banking information for the first time, here are instructions on how to do so before you file (cannot be changed after you have filed): https://ttlc.intuit.com/replies/4083015

If you have already filed

Once your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If the info you provided is for a closed or invalid account, the government will just mail you a refund check.

If the info you entered happens to be someone else's account, don't worry – banks won't deposit tax refunds into accounts where the names don't match up. You can contact your bank and alert them that you have made an error in the account number. 

You can review the direct deposit account information you entered by looking on your printed return. This will be found on your 1040 under the Refund section (look for line 76). 

Now, if your recently-filed return is in pending status, wait until it's either accepted or rejected. If rejected, simply open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return (don't forget to also take care of whatever problem caused the rejection).

If accepted, you'll get your refund check in the mail.

How do I change my bank account for direct deposit?

You pay first, THEN you go through another screen, THEN you get the option to put in your bank deposit info for your refund to be direct deposited.
By the way Turbo Tax doesn't tell you WHEN you choose to pay with your refund that you will be CHARGED $35 for this privilege! Jheez! Pretty shady! I'm sure a lot of people don't notice that extra $35 fee.
I think TurboTax should tell you right on that page when you choose to pay with your refund that there will be a $35 fee!

How do I change my bank account for direct deposit?

Continue without selecting prior account, this will allow you to add your preferred account and routing numbers.

How do I change my bank account for direct deposit?

I have already filed but I haven't activated my card I got money in my Turbo account but I wanted deposit in my checking account how
CarissaM
Intuit Alumni

How do I change my bank account for direct deposit?

If you have not yet filed, you may edit direct deposit information by doing the following:

  1. With your return open, click the File tab
  2. You will land on the last step page
  3. Complete Step 1 if you haven't already
  4. Then, the second line should say "Your refund info"
  5. To make an edit, click Revisit
  6. On the next screen, make sure In my bank is selected. Then, continue
  7. You may edit your account information on the next screen

If the program is still recognizing your bank information from last year, please reference this TurboTax FAQ for a workaround.

 

If you have already filed, it is too late to update your bank account information in the program. Assuming the bank rejects your refund because it is an incorrect account, the IRS will issue a check and mail it to the address shown on your tax return. Or, if the return hasn't already posted to the IRS's system, you can ask them to stop the direct deposit. You may call them toll-free at 800-829-1040, M - F, 7 a.m. - 7 p.m. For more information, please see IRS FAQ: What should I do if I entered an incorrect routing or account number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I change my bank account for direct deposit?

I need to change my bank num

How do I change my bank account for direct deposit?

If you've already filed and your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If you have not filed yet you can click here to find the directions to update your direct deposit.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Cindyl73
New Member

How do I change my bank account for direct deposit?

How to get to the deposit page

TerukoL
Intuit Alumni

How do I change my bank account for direct deposit?

If you've already filed and your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If you have not filed yet you can click here to find the directions to update your direct deposit.

 

https://ttlc.intuit.com/community/accessing/help/how-do-i-change-my-transferred-direct-deposit-infor...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
BrandiLO
Intuit Alumni

How do I change my bank account for direct deposit?

As long as you haven't filed yet (or you e-filed, but got rejected), you can change your refund method. For instructions please click here. If you have already e-filed, you will not be able to change the refund method. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I change my bank account for direct deposit?

Would like my refund in my turbo tax card from last year

DonnaLO
Expert Alumni

How do I change my bank account for direct deposit?

If you have a prepaid debit card with a Visa or Mastercard logo, you can have your tax refund deposited to that card.  However, in order to do this you will need to contact the company (ex. Netspend, Greendot...etc) and find out what the correct Routing number and account number (not your card number) are.  You will enter this information into TurboTax just like you would enter the Routing number and account number of a bank account for direct deposit.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I change my bank account for direct deposit?

I put my account number wrong and would like to change it so I can get my tax refund 

MichelleLO
Intuit Alumni

How do I change my bank account for direct deposit?

@faithgabbyhernandez
If you have already e-filed or mailed in your return, you are not able to make any changes to your direct deposit information. If your financial institution rejects the deposit, the government will mail your refund check. 
Please see the FAQ: What if I entered the wrong bank account for direct deposit? for additional information.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies