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- Got Cheered for Please contact your state treasury department to verify t.... August 13, 2019 4:45 PM
- Posted The IRS is the one responsible for depositing your refund... on After you file. June 7, 2019 5:33 PM
- Posted Did you use your refund to pay for Turbo Tax fees or requ... on After you file. June 7, 2019 5:33 PM
- Posted If you need assistance and wish to speak with a represent... on Get your taxes done using TurboTax. June 7, 2019 5:20 PM
- Posted Unfortunately the date has been moved to 03/07/19. I am s... on Get your taxes done using TurboTax. June 7, 2019 5:17 PM
- Posted You can typically check the status of your refund 24 hour... on After you file. June 7, 2019 5:15 PM
- Posted With the online version(s) of TurboTax, you are only able... on Get your taxes done using TurboTax. June 7, 2019 5:08 PM
- Posted If you need your 2017 AGI to file your 2018 tax return, p... on Get your taxes done using TurboTax. June 7, 2019 5:02 PM
- Posted If you need assistance and wish to speak with a represent... on Get your taxes done using TurboTax. June 7, 2019 5:02 PM
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BrandiLO
Level 6
Member profile
June 7, 2019
5:33 PM
The IRS is the one responsible for depositing your refund. TurboTax is a preparer of the return only. Once you prepare the return using our software, we transmit your information electronically to the IRS. That is where our handling of the return stops. We do not receive any status updates after the return is accepted. The only way TurboTax would have a hand in your deposit would be if you chose to have fees deducted from your return or chose to have your refund deposited to a Turbo Prepaid Card. If you chose to have your refund sent to your personal bank then the IRS does that. I would suggest confirming the deposit information you entered on your return. You can find that information by looking at your electronic or paper stored tax return. You will see the bank information in the refund/balance due section in the TurboTax cover sheets as well as the refund section on the form 1040. If for any reason the information entered is incorrect, the bank will most likely reject the refund and then the IRS will mail a check. If you need more assistance, in this case, you will need to contact the IRS directly at 800-829-1040.
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June 7, 2019
5:33 PM
Did you use your refund to pay for Turbo Tax fees or request a Turbo Prepaid Card?
... View more
June 7, 2019
5:20 PM
If you need
assistance and wish to speak with a representative, please follow the
instructions in the TurboTax FAQ below.
https://ttlc.intuit.com/replies/3300041
The above is the best and most efficient way for you
to connect with the right person so that you can get the help you need. But if
you still require assistance, you can contact us at (800) 446-8848.
... View more
June 7, 2019
5:17 PM
Unfortunately the date has been moved to 03/07/19. I am sorry for the delay. Please keep in mind you have 3 years from the date you filed your return (or 2 years after you paid the tax due, whichever is later) to file an amended return, which means you don't have to get it done by the April 15 filing deadline.
... View more
June 7, 2019
5:15 PM
You can typically
check the status of your refund 24 hours after your return is accepted by the
IRS by going to www.irs.gov/refunds.
In some cases it may take longer. There you will be notified of a direct deposit date once one becomes available.
For most filers, your refund will be disbursed
within 21 days from the date of acceptance. To use the tool correctly,
please make sure you are entering the exact amount of your refund as shown on
your federal tax return.
If you filed a Form 1040, the Refund Amount is shown
on Line 20a.
If you filed a Form 1040NR, the Refund Amount is shown
on Line 73a.
If you filed a Form 1040NR-EZ, the Refund Amount is shown
on Line 23a.
If you filed a Form 1040PR, the Refund Amount is shown
on Line 13a.
If you filed a Form 1040SS, the Refund Amount is shown
on Line 13a.
Additionally, be
certain you are choosing the correct filing status.
If you filed a Form 1040, the Filing Status is shown
on the top of the form above your name and social security number.
If you filed a Form 1040NR, the Filing Status is shown
on Page 1, Boxes 1 through 6
If you filed a Form 1040NR-EZ, the Filing Status is shown
on Page 1, Boxes 1 through 2
If you filed a Form 1040PR, the Filing Status is shown
on Page 1, Part 1 Line 1
If you filed a Form 1040SS, the Filing Status is shown
on Page 1, Part 1 Line 1
For more
information, please see the TurboTax FAQ below. https://ttlc.intuit.com/replies/5340655
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June 7, 2019
5:08 PM
With the online version(s) of TurboTax, you are only able to create and file one return. If you have multiple returns to file, you can use one of the downloadable products found here: https://turbotax.intuit.com/personal-taxes/cd-download/. Otherwise, to start a new return, please follow the instructions in the TurboTax FAQ below.
https://ttlc.intuit.com/replies/3288574
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June 7, 2019
5:02 PM
If you need your
2017 AGI to file your 2018 tax return, please use one of the options listed in
the TurboTax FAQ below. If you didn't file in 2017 then you would enter 0 for your AGI.
https://ttlc.intuit.com/replies/3301618
... View more
June 7, 2019
5:02 PM
If you need
assistance and wish to speak with a representative, please follow the
instructions in the TurboTax FAQ below.
https://ttlc.intuit.com/replies/3300041
The above is the best and most
efficient way for you to connect with the right person so that you can get the
help you need. But if you still require assistance, you can contact us at (800)
446-8848 5am to 9pm Pacific.
... View more
June 7, 2019
4:57 PM
You can no longer e-file your 2017 return, however, you can still prepare prior-year returns and paper-file them. Please see the TurboTax FAQ below for more details.https://ttlc.intuit.com/replies/3301770
... View more
June 7, 2019
4:51 PM
Tenemos
un sitio de web con preguntas frecuentes y respuestas en español. (https://turbotax.intuit.com/personal-taxes/en-espanol/)
Si necesitas más asistencia, también puedes llamar y hablar con uno de nuestros
representantes bilingües llamando al (877)
282-0801.
... View more
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Member Since
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