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BrandiLO
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- Got Cheered for Re: Change my direct deposit. a week ago
- Got Cheered for Re: TurboTax Deluxe 2019 Macintosh program crashes. June 28, 2021 11:41 AM
- Got Cheered for Re: Can I retrieve a lost license access code?. May 15, 2021 11:08 AM
- Got Cheered for Re: Can I fix my billing address after filing my taxes? I have entered a wrong billing address af.... May 3, 2021 5:27 PM
- Got Cheered for Re: How do I view scheduled payment date. April 27, 2021 2:21 PM
- Got Cheered for If you need assistance and wish to speak with a represent.... April 23, 2021 12:49 PM
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- Got Cheered for Re: I need a copy of my 2019 tax return. I can't find it on this new website?. April 13, 2021 3:14 PM
- Got Cheered for If you need assistance with account recovery, please see.... April 13, 2021 11:01 AM
- Got Cheered for Re: What does your 2019 tax return has been assessed mean?. April 11, 2021 12:23 PM
- Got Cheered for Re: Where can I find my IRS confirmation number?. April 10, 2021 6:05 AM
- Got Cheered for The IRS limits anyone who is not a licensed tax preparer.... April 8, 2021 6:32 AM
- Got Cheered for Re: How can I get a status on my refund advance? Its been over 24 hours since the irs accepted my.... March 28, 2021 12:38 AM
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- Got Cheered for Re: If the bars are gone on wmr with tax topic 152 am I under review?. March 22, 2021 11:33 PM
- Posted Re: My 2019 file history did not upload into the new 2020 turbo tax when I downloaded it? on Get your taxes done using TurboTax. March 22, 2021 12:55 PM
- Posted Re: efiled and record vanished - no efile status except email confirmations on After you file. March 22, 2021 12:50 PM
- Posted Re: I want to talk to a specialist but Turbotax does not recognize my number and disconnects. It'... on Get your taxes done using TurboTax. March 22, 2021 12:48 PM
- Got Cheered for Re: $25 charge for efile of state return. March 22, 2021 12:32 PM
March 22, 2021
12:55 PM
Are you sure that you're using the same account you used to file your 2019 return? To check all accounts registered to you, please click here.
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March 22, 2021
12:50 PM
If there is no record of your return, or the system says the information is wrong, please make sure you are entering the correct social security number, filing status, and refund amount.
To verify your Social Security Number:
If you filed a Form 1040 , the Social Security Number is shown on Page 1 in the upper right-hand corner.
If you filed a Form 1040NR , the Social Security Number is shown on Page 1 in the upper right-hand corner.
If you filed a Form 1040PR , the Social Security Number is shown on Page 1 in the upper right-hand corner.
If you filed a Form 1040SS , the Social Security Number is shown on Page 1 in the upper right-hand corner.
To verify your refund amount:
If you filed a Form 1040 , the Refund Amount is shown on Line 35a.
If you filed a Form 1040NR , the Refund Amount is shown on Line 35a.
If you filed a Form 1040PR , the Refund Amount is shown on Line 14a.
If you filed a Form 1040SS , the Refund Amount is shown on Line 14a.
To verify your filing status:
If you filed a Form 1040 , the Filing Status is shown on the top of the form above your name and social security number.
If you filed a Form 1040NR , the Filing Status is shown on the top of the form above your name and social security number.
If you filed a Form 1040PR , the Filing Status is shown on Page 1, Part 1, Line 1.
If you filed a Form 1040SS , the Filing Status is shown on Page 1, Part 1, Line 1.
If you cannot track your refund on the IRS refund tool despite confirming your information is correct, please click here for some more tips.
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March 22, 2021
12:48 PM
Please click here for steps to contact customer care. You may also respond here in this forum with your issue, and we can do our best to assist you.
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March 22, 2021
12:24 PM
If you lost your activation code, you must contact customer care. Please click here for more information and click here for the contact form.
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March 22, 2021
12:22 PM
Every tax return is processed separately. Y ou'll have to speak directly to IRS to find out more about the missing 2019 refund. Please click here for more information.
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March 22, 2021
12:21 PM
Most tax returns process within 21 days. However, some may take longer. TurboTax does not receive any updates on the status of returns once the IRS accepts them. This means that we can't say when you will receive your refund. You can track your refund at www.irs.gov/refunds. If it's been longer than 21 days since you e-filed and the IRS accepted your return, you'll have to speak directly to IRS to find out more about the delay. Please click here for more information. Unfortunately, due to the pandemic and the volume of calls, the IRS will only allow a certain amount of individuals to hold on the line before they cut off that ability and request you call back later.
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March 22, 2021
12:19 PM
For instructions to access a copy of your current year return, please click here.
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March 22, 2021
12:16 PM
TurboTax has identified an issue, and credits have been issued to rectify this. There are no steps you need to take. TurboTax will process this credit automatically.
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March 22, 2021
12:13 PM
Have you already efiled your return? If so, it's too late to make changes to that information. Otherwise, please click here for some helpful steps.
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March 22, 2021
12:05 PM
For more information about rejection code IND-031-04, please click here.
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