This will help you determine the method by which you will be receiving your refund or how you chose to pay any taxes owed.   These steps can not be performed on the TurboTax Mobile App, you will need to sign into your account at https://turbotax.intuit.com/ using the same login credentials you used on the app.     Open your return if it's not already open. On the  Tax Home  screen with the amount of your refund and status, scroll down and select  Add a State  (don't worry, we're not adding a state) to access your tax forms and worksheets. In the left menu, select  Tax Tools  then  Print Center . On the  TurboTax Print Center  screen, select  Print, save or preview this year's return . On the next  TurboTax Print Center  screen, select  2019 federal returns  and  Include Government and TurboTax Worksheets (optional) , then select  View or Print Forms.   The information will be on the first page,  Electronic Filing Instructions for your 2019 Federal Tax Return  next to  Balance Due/Refund ."   Keep in mind that payments to the IRS or your State Dept of Revenue are not processed by TurboTax.  They are initiated by the entity that you are making the payment to. ... View more

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.   All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us   Getting to know the Turbo® Visa® Debit Card   ... View more

How much were you charged?  Why do think the charge is for filing your state taxes?   Here's help reviewing your TurboTax fees: https://ttlc.intuit.com/replies/4202093 Sign in to TurboTax Select "Add a State" (We're not really adding anything, just opening the menu). Select Tax Tools on the left side of the screen. Select Tools A Tools Center box will pop up. Select the My Fees box. You can take a screenshot and print for your records, as your receipt. ... View more

Why can't I get this code on my phone? We're required by the IRS to verify your email before you e-file. ... View more

Here is information on finding last year's AGI (Adjusted Gross Income): https://ttlc.intuit.com/replies/3301618   Here's information about accessing a prior year return: For copies from TurboTax: https://ttlc.intuit.com/replies/5574744    For copies from the IRS: https://ttlc.intuit.com/replies/3301999 ... View more

Here is information on how you can reach the IRS by phone for further assistance: https://ttlc.intuit.com/replies/3301592 ... View more

Here is information about when your tax payment will go through:   https://ttlc.intuit.com/replies/3299924   Here is information about Direct Debit and how it works: https://ttlc.intuit.com/replies/3300043 ... View more

@Draulerson303, you've post on a thread that is about a month old.   What error are you seeing Where's my Refund? ... View more

You'll need to contact Turbo Prepaid Visa Card customer support.   https://turbodebitcard.intuit.com/contact-us ... View more

You can review your tax forms by following these instructions.   Please keep in mind though, that TurboTax has no control over the actual amount of your refund.  Once the IRS accepts and processes the return they can raise or lower the refund as needed based on many factors, this also holds true for your state taxes and your State Dept of Revenue.   Download and/or  Print all of the currents years forms and worksheets:   Sign in to your TurboTax account Click on Tax Home Scroll to bottom of page Click on Add a State (we're not really going to add anything) Click on Tax tools (left menu) Click on Print Center Click on Print, save or preview this year's return Put a check mark in the box for Federal Returns and State Returns (if you have one, or more). Click Include government and TurboTax worksheets Click View or print forms A new window will open that will give you the option to download and/or print.   This will include all forms and worksheets.   If you have further questions:     Here is information on how you can reach the IRS by phone for further assistance: https://ttlc.intuit.com/replies/3301592     Here is help for contacting your State Department of Revenue: https://ttlc.intuit.com/replies/3302452   ... View more