You may need to check with your bank to get more information.       You said "it tried to charge me the $32.43...."      What is "it"?    ... View more

Are you receiving a refund from your Income Tax Return?   If you are receiving a refund, once you select direct deposit as the way you would like to receive the system will automatically ask you for the information.     If this is about the Coronavirus Stimulus check, see the following information:   The IRS does not have my direct deposit information. What can I do? In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.     The following information is from the IRS concerning Coronavirus and the economic stimulus payments.  This information is updated on regular basis so please bookmark these pages so you can check back for updates.    Coronavirus Tax Relief Economic impact payments: What you need to know   https://turbotax.intuit.com/coronavirus/   ... View more

Here is information on how to obtain an IP PIN How do I get my 6-digit IP PIN? ... View more

The IRS does not have my direct deposit information. What can I do? In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.     The following information is from the IRS concerning Coronavirus and the economic stimulus payments.  This information is updated on regular basis so please bookmark these pages so you can check back for updates.    Coronavirus Tax Relief Economic impact payments: What you need to know   https://turbotax.intuit.com/coronavirus/   ... View more

What documents are you trying to send, and who's email address are you asking for? ... View more

Here are some troubleshooting tips for blank screens, missing buttons, or missing images: Troubleshoot Blank Screens, Missing Buttons, or Missing Images       Refreshing your browser and clearing out your cache and cookies may resolve the issue, the articles below will help.   After performing these steps log out of TurboTax and then back in.  If the issue still persists please try a different browser.   This one shows how to delete your cookies.    https://ttlc.intuit.com/replies/3301745    This one will help you clear your cache.   https://ttlc.intuit.com/replies/3302272      If you continue to have problems please contact Technical Support using this form:   https://support.turbotax.intuit.com/contact/    ... View more

This will help you determine the method by which you will be receiving your refund or how you chose to pay any taxes owed.   These steps can not be performed on the TurboTax Mobile App, you will need to sign into your account at https://turbotax.intuit.com/ using the same login credentials you used on the app.     Open your return if it's not already open. On the  Tax Home  screen with the amount of your refund and status, scroll down and select  Add a State  (don't worry, we're not adding a state) to access your tax forms and worksheets. In the left menu, select  Tax Tools  then  Print Center . On the  TurboTax Print Center  screen, select  Print, save or preview this year's return . On the next  TurboTax Print Center  screen, select  2019 federal returns  and  Include Government and TurboTax Worksheets (optional) , then select  View or Print Forms. The information will be on the first page,  Electronic Filing Instructions for your 2019 Federal Tax Return  next to  Balance Due/Refund ."   If you have any further concerns, please contact us using this form:  https://support.turbotax.intuit.com/contact/   ... View more

Where are you seeing Alabama listed instead of Texas?   What page are you on? ... View more