ErinH
Intuit Alumni

After you file

If you are a returning customer, TurboTax may prompt you to deposit your tax refund into the same account you used last year, if you wish to change it please try this:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

If you are entering banking information for the first time, here are instructions on how to do so before you file (cannot be changed after you have filed): https://ttlc.intuit.com/replies/4083015

If you have already filed

Once your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If the info you provided is for a closed or invalid account, the government will just mail you a refund check.

If the info you entered happens to be someone else's account, don't worry – banks won't deposit tax refunds into accounts where the names don't match up. You can contact your bank and alert them that you have made an error in the account number. 

You can review the direct deposit account information you entered by looking on your printed return. This will be found on your 1040 under the Refund section (look for line 76). 

Now, if your recently-filed return is in pending status, wait until it's either accepted or rejected. If rejected, simply open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return (don't forget to also take care of whatever problem caused the rejection).

If accepted, you'll get your refund check in the mail.

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