Tax Year Prior to 2020: I want to talk to a HUMAN

[sconti]

glitch in software -- am told can't file electronically -- told to remove all preceding spaces or invalid characters -- how to do?  sdc

[mesquitebean]

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@sconti wrote:

glitch in software -- am told can't file electronically -- told to remove all preceding spaces or invalid characters -- how to do?  sdc

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Is that something that showed up in the Review and Error Check?

That's too vague and broad.  There's not enough into to know what topic you are referring to.  We don't know what screen that refers to.     Without any info, we don't know what you were entering.    We also don't know if you are using Online TurboTax or desktop software (CD/download).

If you provide more info about what you are entering that produces that error, someone might be able to comment here in this forum thread.   Or if needed, here's how you can speak to TurboTax Support by phone for realtime assistance.

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee of 29.99.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[mesquitebean]

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee of 29.99.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[mesquitebean]

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee of 29.99.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[Saunderstrina]

I filed my taxes yesterday and was not allowed to put in any deductions 

[DawnC]

Did you already submit them, have they been accepted?   @Saunderstrina

What is your e-file status?

[shan0714]

I need my AGI from my 2019 tax return.  I filed through TurboTax, but used my work email, [email address removed], and it is no longer valid and I wasn't able to print it out last year because I was working from home due to Covid-19 and do not have a printer.  I tried to request a transcript, but it keeps telling me my DOB does not match their records.  What do I need to do?  My personal email is [email address removed].  

• Thank you in advance for your help.

[JulieC14]

If you can’t get a hold of your prior year return/AGI to e-file, you can always print and mail your return instead.

How do I get my AGI if I don't have a prior year tax return?

[VolvoGirl]

@shan0714   You need your 2019 AGI to efile 2020. The AGI is on 2019 1040 line 8b. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If you didn't file 2019 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[kyleseam91]

Can someone call me because I can't speak to a representative...

[Jlaba2019]

I have been on unemployment since June 2019. I have my 1099 tax information for 2020. I never received a W2 form from the company I worked for from 10/2019 until May 2020. Trying to figure out what I can do?

[JotikaT2]

We cannot contact you here as this is a public forum.  You will need to use the link below to contact us.

Contact TurboTax

@kyleseam91

You will need to contact your company to get a copy of your W-2 Form.  If you have tried contacting your employer again and still are not getting any response from them, you can contact the IRS to request a copy of your W-2 Form.  

Requesting a copy of your W-2 form

@Jlaba2019

[sndhertz1]

TTax error in handling "Missing 199A information" Where's someone to talk to???!!!

[Annetta White]

• Can someone call me please?

[mesquitebean]

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@ Annetta White wrote:

• Can someone call me please?

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This is a public Internet forum, not a direct route to TurboTax Support.  No one can phone you from the user community forum.  But you can phone TurboTax.

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[mesquitebean]

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[mesquitebean]

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[Ziptillroy]

were is my check  TTWCC790179203

[Lunapig79]

Where is my stimulus check?