Speak to live agent

[Jimicaine]

Filed my taxes last year through turbo tax. Disnt recieve any stimulus so giled it with taxes last may 12 2021 and still have not recieve my refund yet.

[SForrestLO]

Turbo Tax will not know the status of anyone's return. Please contact the IRS for more information. 
How do I contact the Internal Revenue Service (IRS)?
https://ttlc.intuit.com/community/irs/help/how-do-i-contact-the-internal-revenue-service-irs/00/2594...

[tinkerstringfellow]

return keeps getting rejected

[xmasbaby0]

@tinkerstringfellow

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[donjacoby]

I have turbotax home and business and it will not let me update deductions and credits.  I have already successfully e-filed two returns with this current license.  I have 25 years of Turbotax experience.  I transferred data from 2020 tax return and loaded some income and interest data but I get a blank page with only the pull down tab header when I select update to any deduction

[donjacoby]

I have turbotax home and business and it will not let me update deductions and credits.  I have already successfully e-filed two returns with this current license.  I have 25 years of Turbotax experience.  I transferred data from 2020 tax return and loaded some income and interest data but I get a blank page with only the pull down tab header when I select update to any deduction

[SForrestLO]

Can you provide more information? Why is it not letting you update, is there an error message?

@donjacoby

[hotptah1]

For the life of me I can't access my 2020 return.  The instructions are ridiculouslycomplex

[hotptah1]

how can I access my 2020 return. The instructions are confusing and mostly off point

[hotptah1]

need to download 2020 tax form and instructions are lacking

[hotptah1]

how can I download 2020 tax filing

[hotptah1]

need to download 2020 tax forms

[VolvoGirl]

How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2021 for the side menu to open up. Just continue a little ways into 2021.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[Pu3]

Speak to live representative

[DoninGA]

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@Pu3 wrote:

Speak to live representative

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Answered in your prior post for the same subject here - https://ttlc.intuit.com/community/taxes/discussion/re-how-do-i-speak-to-a-human-representative/01/27...