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chutt1
Returning Member

Nothing will load in the PC program

I'm using a TurboTax Premier license, installed program. I can pull up the "Let me choose what to work on", but anything I click on just turns a blank screen.

 

Switching to "Forms" results in a crash.

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9 Replies
EbonyA
Expert Alumni

Nothing will load in the PC program

Please review this resource; if your issue persists after the fact, reply here and we will further assist.

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chutt1
Returning Member

Nothing will load in the PC program

TurboTax 2021 For desktop - software is already fully updated.

MichelleLO
Expert Alumni

Nothing will load in the PC program

Which operating system are you using?

 

You can also reach out to Customer Support for assistance with this issue.

What is the TurboTax phone number?

 

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chutt1
Returning Member

Nothing will load in the PC program

64 bit windows 10 enterprise

SForrestLO
Expert Alumni

Nothing will load in the PC program

Please see this Turbo Tax help article for assistance.

Nothing happens when I insert the CD on Windows 10.

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chutt1
Returning Member

Nothing will load in the PC program

The program is already installed, I get white screens when I click on anything specific to fill out - "Property Taxes" in deductions, for example

SForrestLO
Expert Alumni

Nothing will load in the PC program

If you've already tried updating the software, you can reach out to support. 

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
You can try to update manually, scroll down the article for those steps.

 

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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chutt1
Returning Member

Nothing will load in the PC program

Thanks. Downloaded, ran patch, restarted - still the same problem.

AkinaLO
Expert Alumni

Nothing will load in the PC program

If you are having issues, please reach out to customer support through the link below if you need more assistance.   

What is the TurboTax phone number? - Intuit     

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