Skip to main content
TurboTax
Community
TurboTax
TurboTax
C
chutt1
Level 2
March 16, 2022
Question

Nothing will load in the PC program

  • March 16, 2022
  • 1 reply
  • 0 views

I'm using a TurboTax Premier license, installed program. I can pull up the "Let me choose what to work on", but anything I click on just turns a blank screen.

 

Switching to "Forms" results in a crash.

    1 reply

    E
    EbonyA
    Level 13
    March 16, 2022

    Please review this resource; if your issue persists after the fact, reply here and we will further assist.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    C
    chutt1Author
    Level 2
    March 16, 2022

    TurboTax 2021 For desktop - software is already fully updated.

    SForrestLO
    SForrestLO
    Level 11
    March 17, 2022

    The program is already installed, I get white screens when I click on anything specific to fill out - "Property Taxes" in deductions, for example


    If you've already tried updating the software, you can reach out to support. 

    Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
    You can try to update manually, scroll down the article for those steps.

     

    This FAQ will provide you with the steps to contact an agent.
    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies Privacy setting

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins Privacy setting