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chutt1
Level 2
March 16, 2022
Question

Nothing will load in the PC program

  • March 16, 2022
  • 1 reply
  • 1 view

I'm using a TurboTax Premier license, installed program. I can pull up the "Let me choose what to work on", but anything I click on just turns a blank screen.

 

Switching to "Forms" results in a crash.

    1 reply

    E
    EbonyA
    Level 13
    March 16, 2022

    Please review this resource; if your issue persists after the fact, reply here and we will further assist.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    C
    chutt1Author
    Level 2
    March 16, 2022

    TurboTax 2021 For desktop - software is already fully updated.

    C
    chutt1Author
    Level 2
    March 17, 2022

    If you've already tried updating the software, you can reach out to support. 

    Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
    You can try to update manually, scroll down the article for those steps.

     

    This FAQ will provide you with the steps to contact an agent.
    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    Thanks. Downloaded, ran patch, restarted - still the same problem.

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