My license code won't work?

[stinkyglo]

When I enter my license code it says something is wrong and I don't know what it is?

[xmasbaby0]

For one thing you are posting from online Self-Employed.  That license code is only for the CD/download.

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

[xmasbaby0]

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it. 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

[favuncle1sbcglobal]

My license code that I have used before, now says it is an invalid number.  It is the only license code I have.

[MichelleLO]

Please see My code doesn't work for assistance with troubleshooting your license code issue. 

@favuncle1sbcglobal

[Mrbill767]

Mine won’ either. Got it at Costco. Using download, not CD

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service