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TurboTax Help

Activating TurboTax CD/Download software

To activate and install your TurboTax CD/Download software, you'll need the license code, a 16-character (or 14-character for 2019 products) combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found:

  • On the CD box insert, envelope, or packing slip; OR
  • In the Download confirmation email and/or order history

Enter it in the License code box on the activation screen and select Continue to complete installation.

You’re free to use the same license code to install the software on up to five computers; you'll need to purchase another license if you need more.

If you need help installing, select your computer for more info:


I can’t find my license code

My code doesn't work

Why am I being asked for a license code?

Why do I need to connect to the Internet this year?

Why do I need to create an account?

TurboTax 2019 is requesting license activation at every launch

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