Re: I purchased a Turbo tax cd and license code. can not enter code will no accept code

efleake · ‎January 7, 2023

Hi. My sister bought Turbotax Premier. She downloaded it to her computer, then brought the cd to me to download. I got it downloaded fine but, it won't let me type in the License code. I have it and the download is saying downloaded. But it won't let me type in the code.

VolvoGirl · ‎January 7, 2023

Does your sister own your computer? She can install it on 5 computers she owns. How did you download it? Did you log into her account?

rlschlueter · ‎January 11, 2023

Costco

VolvoGirl · ‎January 11, 2023

@rlschlueter What about Costco? Did you buy the CD in the store or buy the Download online?

8951jem2 · ‎January 15, 2023

I purchased Turbo tax and have the license code. it is telling me a price for purchasing turbo tax. Where do I enter license code???

DoninGA · ‎January 15, 2023

@8951jem2 wrote:

I purchased Turbo tax and have the license code. it is telling me a price for purchasing turbo tax. Where do I enter license code???

The license code is used with the TurboTax software you purchased either as a CD or Download. When the TurboTax software is being installed on your personal computer it will ask for the license code.

There is no reason for you to access the TurboTax online web-based editions since you will be using the software on your computer.

VolvoGirl · ‎January 15, 2023

@8951jem2 Did you buy the CD or the download? You need to install the Desktop program on your computer. How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

8951jem2 · ‎January 15, 2023

I bought the CD but have no CO drive on this computer so did the download

I entered the code and it came back and said there is already an account. My friend loaded the CD on her computer. Am i understanding it right that 5 peop;e cand do their taxes on this CD

VolvoGirl · ‎January 15, 2023

Not exactly. You can install Turbo Tax on 5 computers you own. You can prepare unlimited returns and efile 5 for free.

But if you installed from the CD you can not download it from online now. You can't do both CD and download. See the new info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

Try copying the CD to a usb flash drive. See SteamTrains post here

https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-dow...

Rich3rd · ‎January 21, 2023

show me where to enter my license code

xmasbaby0 · ‎January 21, 2023

@Rich3rd

Are you using the CD/download?

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

CarissaM · ‎January 26, 2023

Please follow the instructions here to enter your license code for your Turbo Tax software. @Rich3rd

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libraMAN54 · ‎January 27, 2023

have a code but its not being accepted by program

libraMAN54 · ‎January 27, 2023

i can not access my product without the corrct license code very fustrating help!!!!!

CarissaM · ‎January 27, 2023

Please follow the instructions here for assistance in entering the license code.

If you are still having trouble and need assistance, please contact us by phone here.

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I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

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I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

I purchased a Turbo tax cd and license code. Where do I enter it?

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