You'll need to sign in or create an account to connect with an expert.
You can check your account to see if it was rejected. If you have TurboTax Online, sign in to your account.
If your return has been rejected you will see it on the first page after sign in. Select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection, and continue through to refile your return.
I used Turbotax to the point of filing. I was in process of filing on April 13, paid for the filing of Oregon taxes, then when I went to fit the button for filing both IRS and Oregon, something happened. Since then I've been in the hospital or recovering from Cervical fusion operation. Now, Turbotax won't even open so I can get there taxes filed.
John Champ
Please use the following link to contact us.
Let the agent know what is happening and they will be able to assist you.
I did my taxes with Turbotax. I elected to file electronically. I went through that process, purchased state filing (Oregon), and Tax Audit Defense, then when I hit file, the software said it could not file my return. It then closed and I can't get it opened. I started a support ID [social security number removed]. It was determined it might. be a permission problem with my computer, I bought a new MacBook Pro (it was time!) , started it up and got to the point of filing my return, got the same response that it couldn't file my return. I went back and looked over the return, trie again, it wouldn't file, and now I cant open the software. I get a error message that closes so fast that I can't see what it says.
John
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
AshleighP how do I talk to you via private message regarding my electronic filling concerns?
I need to talk to a live person at Turbo Tax.
If you are using TurboTax Online, you can click on the Live Tax Advice link at the top right of your screen. [See screenshot below.]
You can also call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
I need to get a hold of someone like right now
@Ugmo50 wrote:
I need to get a hold of someone like right now
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
Or -
On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
I need to speak with someone regarding the Refund Processing Service Fee
Pay with my Refund is provided by Santa Barbara Tax Products Group, for any questions or issues you'll need to reach out to them via this link: Contact TPG
Could I speak to a person at turbo tax please
Could I speak to a person at turbo tax office
This FAQ will provide you with the steps to contact an agent.
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