You can check your account to see if it was rejected. If you have TurboTax Online, sign in to your account.
If your return has been rejected you will see it on the first page after sign in. Select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection, and continue through to refile your return.
I used Turbotax to the point of filing. I was in process of filing on April 13, paid for the filing of Oregon taxes, then when I went to fit the button for filing both IRS and Oregon, something happened. Since then I've been in the hospital or recovering from Cervical fusion operation. Now, Turbotax won't even open so I can get there taxes filed.
Please use the following link to contact us.
Let the agent know what is happening and they will be able to assist you.
I did my taxes with Turbotax. I elected to file electronically. I went through that process, purchased state filing (Oregon), and Tax Audit Defense, then when I hit file, the software said it could not file my return. It then closed and I can't get it opened. I started a support ID [social security number removed]. It was determined it might. be a permission problem with my computer, I bought a new MacBook Pro (it was time!) , started it up and got to the point of filing my return, got the same response that it couldn't file my return. I went back and looked over the return, trie again, it wouldn't file, and now I cant open the software. I get a error message that closes so fast that I can't see what it says.
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service