How to cancel order?

[41951346]

Can I get a confirmation cancellation number for TurboTax CD order?

[alantraenkner]

I ordered 2 copies and only need one. Now do I cancel the extra?

[TerukoL]

Please use this link to contact Turbo Tax customer support for assistance with a possible refund. https://support.turbotax.intuit.com/contact/. If possible, have your order or confirmation number handy.

[linziglass]

PLEASE CANCEL MY REQUES FOR HELP WITH TAXES

Please do not charge my credit card as I am not comfortable putting all this information through online.

I did put my credit card through and DO NOT WANT TO BE CHARGED as I did not use your services.

thank you 

linzi glass

[phone number removed]

[LinaJ2020]

If you did not file your taxes by selecting the " Transmit" button at the end of the filing process, you will not be charged. 

@linziglass

[Christy9019807]

I couldn’t wait I had my taxes done by someone else I need to cancel this service

[LinaJ2020]

If you have already filed, there will not be any refund, unfortunately.  However, if you have not filed but changed your mind, contact our customer service at TurboTax contact.

[Duch777]

I need a refund I purchased a program from my computer and I don’t have a computer

[VolvoGirl]

Did you buy it on the Advantage program or on pre-order?

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Leslie22]

how to cancel order

[MichelleLO]

Please see VolvoGirl's response here for instructions on canceling your order. 

@Leslie22

[ValiGirl]

I just want to cancel my Order where I can restart I don't want to finish it I just want it to he cancel

[HeatherPLO]

You can just log out and stop the process and it will not be filed.  If you want to clear everything to start over, please follow the steps in the Help Article here.  

[aiza]

@LinaJ2020 do I have to pay again if I’m going to do the amendment?

[HeatherPLO]

@aiza

To complete an Amendment, please see the Help Article here for details and instructions.  You will need to wait for your e-file to be Accepted, and for the 2021 1040-X form to become available.  Once it is ready, it will show up as a link on the Help Article.