As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return.
If you're in the TurboTax mobile app, you'll need to sign in to TurboTax Online from a web browser to clear and start over.
Here's how to do it:
- Sign in and select a topic to continue your return
- On the next screen, select Tax Tools from the side menu, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu)
- Answer Yes in the pop-up to confirm