Tax Year Prior to 2020: I want to talk to a HUMAN

[RaifH]

What kind of credit do you have from GA? If it is a credit for overpayment of taxes in 2020, you can enter it on your 2021 return in TurboTax:

1. Click Start/Revisit in the Income Taxes Paid section that you will find in Federal > Deductions & Credits > Estimates and Other Taxes Paid
2. Select 2020 refund applied to 2021 state taxes.
3. Enter the $98 credit for GA.

[bigamiga]

ihave only received my state reaturn. my federal reaturn is$1885.00. i received $365 today where is the rest of my return?

[ThomasM125]

If your refund was changed by the IRS or state tax authority, TurboTax would normally not be able to help you determine why, as that is something done by the taxing authority. However, you will get a notice in the mail explaining why your tax return was adjusted from the IRS or state you filed with within a few days or weeks of the date you received your refund.

@bigamiga 

[24MARINES3]

I have reviewed my federal return, and it has been approved by the turbotax program and is ready to file.  I want to file both federal and NC state 2021 returns electronically.  In reviewing my North Carolina return in the program, I am informed by the software that I cannot check the direct deposit box to receive the overpayment because it is a paper return.   It isn't.    I have used turbotax for many years and have for the last several years filed both federal and state returns electronically.   I haven ever experienced this problem before.  I do not know where in the program to change whatever needs to be changed, if anything, to permit me to file the return electronically.  Please help me.  Thank you.  

[HeatherPLO]

@24MARINES3

Which version are you using?  If this is online, try to see if you can change from paper to e-filing.  To do this, please see the Help Article here.  

If this doesn't solve your issue, please post here with any other error message you are getting and someone will follow up with the next steps. 

[JUMPNJIMI]

I have billing issues.  I was charged 167.00 on a simple return. I wish to be refunded!

[KatrinaLO]

@JUMPNJIMI

You will need to contact customer service directly for assistance with your account. Please see the following information here for more details. 

[pbgale3399]

I am entering Dividends from a brokerage, I used the auto fill. Now turbo tax is asking for the state for the amount in line 11 and the brokerage cannot help so how is that question answered

[Anonymous_]

You can generally go with "more than one state".

[queenbillie7]

The $98 is from an annunity which has to send state tax to the resident's state.  It has always been refunded due to having no tax to pay.

[MarilynG1]

Click this link for steps on How to Enter 1099-R to report an annuity payment.

Yes, if state tax was withheld and you have no state tax liability, you would get that amount refunded.

[2r3]

How can I find my last year's tax return? 

TTx is asking for info from Last year, (the only year I did not print copies of 3) returns).

[DoninGA]

---

@2r3 wrote:

How can I find my last year's tax return? 

TTx is asking for info from Last year, (the only year I did not print copies of 3) returns).

---

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[mt1948]

I'm trying to locate my tax return, can you help me,please. Mae H. Tezeno.

[DoninGA]

---

@mt1948 wrote:

I'm trying to locate my tax return, can you help me,please. Mae H. Tezeno.

---

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf