Solved: Failed to e-file!

onesoulsound98

I'm having the same issue and don't know how to resolve it.

DianeW777

Please confirm the following for us if you could:

Error message received
Is their return being rejected, or not being able to file? (EFE shows rejected)
What version of the product are they using?

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csyadav8

I also bought from amazon : turbo tax home and business. It is not allowing me to efile to due to the version of turbo tax. I just bought and latest version and downloaded the latest software. What is going on!!!

LeticiaF1

Try the following troubleshooting tips that can help with your issue:

Make sure your computer meets the minimum system requirements.
Make sure you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
In the Control Panel under Internet Options, add https://*.intuit.com to Trusted Sites. Set security level to Medium.
Turn off antivirus software and Windows Defender.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.
Make sure you're the only user on your computer running TurboTax. If you're not, switch users and sign out of TurboTax from the other account. If you can't do that, shut down your computer and try again. (Error: 70001)