Level 1

Solved

Customer Support phone number

Forum|Forum|6 years ago
June 2, 2020
12 replies
0 views

No text available

TurboTax Live Deluxe Online

Best answer by xmasbaby0

Expert Reviewed

You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

X

xmasbaby0

Answer

Level 15

Expert Reviewed

You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

W

Waymann

Level 2

I have paid for and received my download premier...will not let me login...same thing happened last [email address removed] *** have to talk to someone! Waymann Nedbalek.... please forward phone number, I'm in my 14th month of chemo treatment at M D Anderson, Houston and have very little personal time as well as being 83 years old...PLEASE TRY TO HELP

S

sls50211

Level 9

The best and most efficient way for you to connect with the right person to help you.. We're open daily from 5:00 AM to 9:00 PM PT. Click here to get you the help you need.

DoninGA

Level 15

Your message shows that you are using one of the Live editions which includes CPA support.

See this TurboTax support FAQ for contacting a Tax Expert when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282

V

Verobeauchamp6

Level 2

No one claimed me on my taxes in 2019. Why am I not receiving a secondary stimulus check?

I

Irene2805

Level 15

According to the IRS, generally if you’re a U.S. citizen or U.S. resident alien, you may be eligible for $600 ($1,200 for a joint return), plus $600 for each qualifying child, if you (and your spouse if filing a joint return) aren’t a dependent of another taxpayer on a 2019 tax return, have a social security number (SSN) valid for employment (see exception when married filing joint) and your adjusted gross income (AGI) does not exceed:

$150,000 if married and filing a joint return or if filing as a qualifying widow or widower;
$112,500 if filing as head of household; or
$75,000 for eligible individuals using any other filing status

For more information please see this article on the IRS website: Questions and Answers about the Second Economic Impact Payment

@Verobeauchamp6

J

jerryboss2012

Level 2

I need a IT support phone to call. About using my 2020 edition.

I can not get it to work.

Jerry

SForrestLO

Level 11

@jerryboss2012

This FAQ will provide you the steps to contact an agent. Contact an agent

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

D

denreg

Level 2

need to talk to live person

X

xmasbaby0

Level 15

@denreg

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

R

rollonbeagles

Level 2

I did the entire tax form but I could not receive a final email address verifying code. What can I do.

EbonyL122824

Level 9

@rollonbeagles Try the steps in this FAQ here to receive your code. If you need further assistance, contact customer support here.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

C

coonoor

Level 2

Got help from your expert to file an amended return. Need to talk live with the same specialist to fix a small error. your file no. for my earlier contact was [social security number removed]. However, I was given a new number, [social security number removed]. .

Can you let the same Specialist reach me at [phone number removed] so that we can fix the error (not her error, but mine ). Thanks. I use your Premier software on my desktop. Am longtime customer, Identity: [email address removed].

phone [phone number removed]. Dr. Jagannathan. Thanks

J

JotikaT2

Employee Tax Expert

We cannot contact you here as this is a public forum.

Please use the link below to contact us. An expert will be able to assist you as needed.

Contact TurboTax

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

P

petermilano

Level 2

Do you offer telephone support for question that is not answered on the site?

Peter

98-428-1130

J

JotikaT2

Employee Tax Expert

Please use the following link to contact us.

Contact TurboTax

@petermilano

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

H

Haguem9188

Level 2

Need some assistance sign in on a web product, I.e. IPad

H

Haguem9188

Level 2

Can I contact a live person please

X

xmasbaby0

Level 15

@Haguem9188

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**