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Level 1
January 12, 2021
Question

Cannot load 2020 TurboTax Delux

  • January 12, 2021
  • 3 replies
  • 0 views
Received message to download my 2020 tax form but am unable to do it.  It only shows tax forms through 2019

    3 replies

    Level 15
    January 18, 2021

    Would you please clarify your question? Did you purchase the TurboTax CD/Download version and are trying to install it? 

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    Level 2
    February 19, 2021

    I purchased turbo tax cd download

    Level 13
    February 19, 2021

    Here are some download troubleshooting FAQ's for reference:

     

    Turbo Tax Download Troubleshooting

     

    Turbo Tax MAC download issues

     

    Additionally the Turbo Tax Online minimum system requirements can be found here and the CD/Download system requirements here

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    Level 2
    February 5, 2021

    Hi,

    Not able to load both software. 

    I tried all the listed solutions and still can't load.

    Ray

    Level 12
    February 5, 2021

    @Rjung since you have tried the methods above and have not had any success, please reach out to our customer service representatives for support. Here's how you can reach someone: TurboTax contact

    Level 2
    April 15, 2021

    when i load the cd in my computer it run and load up with out asking for the license code. when i try open the program to use it, it will reinstall instead of opening so i can post my information.

    Level 15
    April 15, 2021

    @zemoney This would be best resolved by clicking here to contact customer support. 

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