Cannot install Turbo Tax 2020.

purchased turbo tax on invoice qstna144235505 and can't install it on my computer

I experienced the same issue. Thank you to MrPhotoman2010. It took 40 minutes of negotiating with the TT representative to get through all of the troubleshooting steps (restart, check windows version, etc.). The last step was to try downloading the software on Firefox. Oddly for me, this worked. Not Chrome, not Edge, not even Vivaldi. I'd recommend giving that a try. If that does not work then press the representative to give you a new download and code. If pressed they will do that. You need to be respectful and assertive to get them to help you out though. Good Luck. 

Have a laptop with Windows 10 and RAM of 2 GB.

Turbotax 2020 won't install. Get this message:

Sorry but your system does not meet the minimum requirements.
Memory (2048MB)

Why would I get this message?

Just tried downloading TT Deluxe, entered my license code, etc.  Download does not appear in my Download folder.  Did get an .exe file but when I clicked on it got a message that it's no a Microsoft verified app.   Thanks for help/advice.

I finally got this to work.  Agonizing.  Intuit, no help at all, their help is the worst, including even trying to connect with them.  Tried all their solutions, but to no avail.  My solution that finally worked on getting the downloaded file to install without the notorious "failed to extract archive" message.  The solution is making sure that anti-virus and firewalls are off, but with one very important addition that Intuit does not mention.  Ok, here are my steps:

1.  Delete all downloaded turbotax install files.  Those pesky .exe files that kept giving the failed to extract message.  In your download directory you shouldn't have any of those.

2.  Turn-off your anti-virus and firewall settings.  I use Norton 360 so I disabled those for 1 hour in the software.

3.  Download your turbotax installation file again.  Make note of where it gets downloaded to (i.e. which directory).

4.  This is the key Important part that made the difference.  Need to add the downloaded turbotax install file as an exclusion for Microsoft Defender Antivirus.  Here is how you do that:

     a.  Open Windows Settings.  Can get to by clicking on Windows Start icon and selecting PC Settings.

     b.  Click the Update and Security, then Windows Security, then Virus and Threat protection.

     c.  In the Virus and Threat protection window, scroll down and find "Virus & Threat Protection settings" and select Manage settings.

     d.  In the window that opens, scroll down and find "Exclusions" and click on Add or remove exclusions.

     e.  Click Add an exclusion and select File.  Browse to the folder where you downloaded the turbotax install file and select it and click Open.  This should now add that file in the Exclusions list.

5.  Now go find that turbotax install file and double-click it to install.  Hopefully it will work without the dreaded "Failed to extract" message.

In summary, it looks like Microsoft Defender Antivirus is the culprit.  But, if you are using another anti-virus like Norton, you can't really turn Microsoft Defender off.  By default, it seems to still be checking files in the background.  So adding that turbotax install file as an exclusion seems to tell Defender to ignore it.

Really hope this helps others, as it was a huge 3 day frustration for me and Intuit offered no help whatsoever.  Best to all.

After my first install from the CD failed on my Windows10 computer, I used REMOVE to start again.  This time the cd loaded all files and updates. The last screen showed Restarting TurboTax 2020 and no action on blank screen.  What's my problem? Thanks for any help.

when I installed Turbo Tax 2020 Home and Business a notation came up that I need to "remove" my other 2020 Turbo Tax programs.  If I remove will I lose all of my other saved copies?

during instal of turbotax2021 when I get to the activation screen, I am unable to type the code in the activation box

🛑
Create a new admin account - click here for instructions 

The issue should be resolved, but updating drivers is a good idea as well. Free software from a third party to update basic drivers.  

CHANGE 2020 to 2021 Say I need setup.exe but a display of cd contents shows only setup.ini present.

Thank you April for getting back to me after all that running trying to get someone's attention.