Cannot install Turbo Tax 2020.

[lmoses4]

CHANGE 2020 to 2021 Say I need setup.exe but a display of cd contents shows only setup.ini present.

Thank you April for getting back to me after all that running trying to get someone's attention.

[MichelleLO]

If you are having an issue installing TurboTax please see this TurboTax help article for troubleshooting tips: Troubleshoot installation and running TurboTax for Windows

Please contact us if you continue to have an issue installing your TurboTax software.

@lmoses4

[Tobytoo1]

After entering my license code to install, Turbo Tax nothing happend, and my license code was xxxx out. What do I have to do to install Turbo Tax

[BrandiLO1]

Would you mind providing the version of TurboTax that you're attempting to install and whether you are using a MAC or Windows PC? @Tobytoo1

[Tobytoo1]

The problem occurs with the license code.  I entered it and nothing happened.  Then I got all XXX's filling the licensing code and couldn't enter the code again or anything else.

I am using a desktop computer.

I can not find a version number on the diskette or the information on the envelope packet that contains the diskette.  I get my diskette by mail from Intuit turbo tax advantage, Phoenix, AZ.  It is a yearly subscription.

Help.....

[BrandiLO1]

In this case, please click here to contact customer care as it appears that further troubleshooting is needed that cannot be completed through this public forum.