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@jpthomsin wrote:

Have a laptop with Windows 10 and RAM of 2 GB.

Turbotax 2020 won't install. Get this message:

Sorry but your system does not meet the minimum requirements.
Memory (2048MB)

Why would I get this message?

 


It should install on a system with 2 GB of memory.

 

Minimum system requirements for Windows version:
https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software

 

Here's how to speak to Customer Support and perhaps they can troubleshoot with you in realtime:

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact