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Level 1
March 9, 2025
Question

can i add a second personal account?

  • March 9, 2025
  • 1 reply
  • 1 view
i want to open a second personal account for our son

1 reply

VolvoGirl
Level 15
March 9, 2025

Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.  You can start another return in TurboTax Online by:

  1. Logging out if you are in your account
  2. Choose what TurboTax Online product you want to use for the second return
  3. Create your account screen
  4. Set up a new login for the second return
  5. Start working on the new return
Level 2
April 3, 2025

In the online version, I am trying to use my email address to create a second account and it says, “That email address is already in use” (or something to that effect).  It won’t allow me to create a new account for a second return.  Please help!  

Level 2
April 3, 2025

@Ginaf 

 

Don't use the email address for the username.  (write down what you do end up using, or you will forget)

 

 like "TomsTaxes"   (but not something too personal)

 

There is a separate email address setting in its eventual account settings.


Thanks, SteamTrain, but it’s not asking for a username, it’s asking for an email address.  Ugh!

When I enter TomsTaxes, it says “Enter a valid email address.”