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@Ginaf 

 

I tried creating a new one too, and was blocked....But see below

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If you are logged out of your tax file...and you then log in to the Community separately  (for your existing account), for discussions.....

 

I get a 6-digit code to enter in as part of the login process.  After I enter the 6-digit code, a screen pops up with all of my TTX account UserIDs.   Do you get that?

 

I do....but I have 7 different (old) test accounts I've created over the years, that are registered to my current email.   I'm wondering if the system sees this (for creating a new account) and is now blocking new accounts attached to one email address....IF...if they already have 5 or more old accounts with that email???

 

That could be why @mesquitebean  and I are being blocked...and maybe yourself too?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*