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My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

 
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21 Replies

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

It is possible that there is a problem with the CD.  Contact whoever you purchased the CD from for a replacement CD or download.

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

I fixed this using my Advanced Tech Support Almost-Never-Fails Method:  Turn the computer off and turn it back on.  Installed.

aisha1976
New Member

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

install my turbotax home & business for tax year 2021

 

DaraLO
Intuit Alumni

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

@aisha1976 Here is a resource to assist with installing TurboTax software for Windows:  How to install TurboTax on Windows.  The following Help Article can help if you have a Mac:  How do I install the TurboTax software for Mac?

 

If there is a particular issue you need help with, you're welcome to reply here and we can further assist you.

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Chip539
New Member

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

I installed the turbo tax CD. When I try to update 2021 figures I click on update and all I get is a blank white screen. Never had this issue in previous years. At the bottom left of the page shows no form.  How do I fix this?

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

I just placed my 2021 Turbo Tax disk (front facing me) and it did not run automatically. what can I do to install it

BrandiLO1
Intuit Alumni

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

May I ask if you're using a Windows PC or Mac? Also, may I have the version of Windows you're using or MacOS?

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

@bernashvj912   Do you have Windows 10? If you have Windows 10 and the CD won't load see
https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...

 

Or actually the best way to install it is by downloading the program.   See How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

And check out this Help Article.  It has a picture.  How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

swopeboy
Returning Member

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

I cant install from my costco  turbotax Deluxe c.d.

Katina S
Intuit Alumni

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

Have you tried our FAQ with instructions on how to install your Turbo Tax CD? If you are having a specific issue you need assistance with, please provide us with additional information so we can better assist you here.

 

@swopeboy

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

I have a Windows 10 laptop. Trying to install TurboTax Premier for 2021. It goes part of the way, then stops with a message that it cannot read this file: "C:\Users\Neil\AppData\Local\Downloaded Installations\{4DE395EC-6F33-446B-B59A-55B7ED1A2DC6}\TurboTax 2021.msi. Please make sure the file exits and you can access it."

The file exists and seems fine, but it hangs at this point in the install process. I've tried dozens of times. AV is off, I'm running the install program as administrator. Help!

MichelleLO
Intuit Alumni

My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

Please see the below TurboTax Help Article for assistance with troubleshooting your installation issue.

Troubleshoot installation and running TurboTax for Windows
If you continue to experience issues with installation, please reach out to TurboTax Customer Support for assistance.

What is the TurboTax phone number?

@Neil Heath

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
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