You'll need to sign in or create an account to connect with an expert.
It is possible that there is a problem with the CD. Contact whoever you purchased the CD from for a replacement CD or download.
I fixed this using my Advanced Tech Support Almost-Never-Fails Method: Turn the computer off and turn it back on. Installed.
install my turbotax home & business for tax year 2021
@aisha1976 Here is a resource to assist with installing TurboTax software for Windows: How to install TurboTax on Windows. The following Help Article can help if you have a Mac: How do I install the TurboTax software for Mac?
If there is a particular issue you need help with, you're welcome to reply here and we can further assist you.
I installed the turbo tax CD. When I try to update 2021 figures I click on update and all I get is a blank white screen. Never had this issue in previous years. At the bottom left of the page shows no form. How do I fix this?
Could it be this? Desktop wages & income screen is blank
https://ttlc.intuit.com/community/income/help/why-is-the-wages-income-screen-blank/00/2425220
I just placed my 2021 Turbo Tax disk (front facing me) and it did not run automatically. what can I do to install it
May I ask if you're using a Windows PC or Mac? Also, may I have the version of Windows you're using or MacOS?
@bernashvj912 Do you have Windows 10? If you have Windows 10 and the CD won't load see
https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...
Or actually the best way to install it is by downloading the program. See How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
And check out this Help Article. It has a picture. How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
I cant install from my costco turbotax Deluxe c.d.
Have you tried our FAQ with instructions on how to install your Turbo Tax CD? If you are having a specific issue you need assistance with, please provide us with additional information so we can better assist you here.
I have a Windows 10 laptop. Trying to install TurboTax Premier for 2021. It goes part of the way, then stops with a message that it cannot read this file: "C:\Users\Neil\AppData\Local\Downloaded Installations\{4DE395EC-6F33-446B-B59A-55B7ED1A2DC6}\TurboTax 2021.msi. Please make sure the file exits and you can access it."
The file exists and seems fine, but it hangs at this point in the install process. I've tried dozens of times. AV is off, I'm running the install program as administrator. Help!
Please see the below TurboTax Help Article for assistance with troubleshooting your installation issue.
Troubleshoot installation and running TurboTax for Windows
If you continue to experience issues with installation, please reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
aweason
New Member
blablataxbla
New Member
sesayse92
Level 1
Johnx50
Level 2
martinilw
Level 1