message states software must be updated before transmitting return

[SteamTrain]

For Windows users...The Following FIX was recently posted (for a State Update loop):

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...

[Tom02]

when will form 8995 be available in turbo tax. I have this form in my return.

[GuyFromStl]

Question on this fix:  I am at the transmit return stage and when I click transmit it says an update is needed but there is no update.  Is this fix related or is it separate as I have both the Federal return and State return complete just need to file.

[SteamTrain]

@GuyFromStl 

No real way for us users to know at this point.

A couple users have noted hat all they needed to do was.

1)save the current file

2) shut down TurboTax entirely.

3) Restart the program, and run the in-product updates again.

4)  and then they could open their tax file again and file it.

But there's no way to know until your try...or wait a couple more weeks to let the later software updates (perhaps) fix the problem.

[cardt]

Spent hours searching this site. My issue was that it got into a loop of saying I had to download my state then said updates were complete but looped but would not start state. Spent hours with everyone's attempts, looks like it is hit and miss: Mult. uninstalls, reinstall with anti virus off,  use the TTclenaup Tool (did they misspell "cleanup"  on purpose??), tried all this in/out of Windows Selective Startup Mode.  I did not spend much time on the phone with TT support so I have no opinion.   There's probably more solutions out there. Stick with it.  FINALLY stumbled on what worked for me (for now) thanks to "2LD4" on another thread I will past it here in case you can't find it.  Good Luck

WHILE YOU ARE TRYING TO UPDATE TURBO TAX.....IT SAYS IT WILL TAKE 2 MINUTES......THEN IT SAYS

WAITING FOR WINDOWS INSTALLER.....WHILE THIS IS ON YOUR SCREEN...……

PRESS CTRL+ALT+DEL

CLICK ON TASK MANAGER

SCROLL DOWN TO WINDOWS INSTALLER

CLICK ON WINDOWS INSTALLER AND END TASK FOR WINDOWS INSTALLER

THIS MADE MY TURBO TAX FINALLY UPDATE!!!!!!!

UPDATED A FEW SECONDS LATER....

NOW TURBO TAX IS UP TO DATE.....FOR THE TIME BEING.

[nrd5847]

looks like those are workarounds for New York and Massachusetts.  I am filing in Missouri, any workaround for us?

[raymondo55]

I was able to find a solution to this issue:

Save your TurboTax 2019 file

Uninstall TurboTax 2019 from Programs and Files

Open C: drive

Open folder "Program files (x86)"

Open folder "TurboTax"

Open folder "Premiere 2019"

Delete "Premiere 2019"

Reinstall TurboTax and run file

I hope this works for anyone experiencing this type of issue.  Good luck!

[nrd5847]

I did as you instructed but now I'm getting an error 190 when the software tries to download the Missouri state which was previously downloaded

[SForrestLO]

Please see this Turbo Tax FAQ on error 190.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot...

[Nonewtaxes]

I hope their working on a federal fix. I'm not filing a state return, only a federal return and I am having the same issue.

[DonnaLO]

Here is some information that may help:

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-[product ke...

If you continue to have problems please contact Technical Support using this form: 

 https://support.turbotax.intuit.com/contact/ 

[annebrundige]

Receive a message software needs updating before e-filing. I update software online and then try submitting taxes and get the same message.  This is an endless loop (tried it several times).  Even closed the program and reopened and I get the same message.  Any solution for this problem?

[annebrundige]

I found out that the Massachusetts forms have to be manually updated - the software will not automatically update!!  After you do that you no longer get the message that it must be updated before e-filing.  I was then able to e-file my taxes with no issues.

[annebrundige]

If you are filing a Massachusetts state return you have to update the forms manually.  There was information on Turbo Tax's website  about manually updating forms for Massachusetts.  The software does not automatically update - it is a problem with the software.  After you download the update manually you will be able to e-file your taxes (this may be the problem if you are filing a Massachusetts tax return).

[JeanneLO]

@annebrundige

Yes this is the link to use when their is an update loop and you are filing a tax return for Massachusetts: https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...