cardt
Returning Member

Get your taxes done using TurboTax

Spent hours searching this site. My issue was that it got into a loop of saying I had to download my state then said updates were complete but looped but would not start state. Spent hours with everyone's attempts, looks like it is hit and miss: Mult. uninstalls, reinstall with anti virus off,  use the TTclenaup Tool (did they misspell "cleanup"  on purpose??), tried all this in/out of Windows Selective Startup Mode.  I did not spend much time on the phone with TT support so I have no opinion.   There's probably more solutions out there. Stick with it.  FINALLY stumbled on what worked for me (for now) thanks to "2LD4" on another thread I will past it here in case you can't find it.  Good Luck

WHILE YOU ARE TRYING TO UPDATE TURBO TAX.....IT SAYS IT WILL TAKE 2 MINUTES......THEN IT SAYS

WAITING FOR WINDOWS INSTALLER.....WHILE THIS IS ON YOUR SCREEN...……

PRESS CTRL+ALT+DEL

CLICK ON TASK MANAGER

SCROLL DOWN TO WINDOWS INSTALLER

CLICK ON WINDOWS INSTALLER AND END TASK FOR WINDOWS INSTALLER

THIS MADE MY TURBO TAX FINALLY UPDATE!!!!!!!

UPDATED A FEW SECONDS LATER....

NOW TURBO TAX IS UP TO DATE.....FOR THE TIME BEING.