Is there an email address for TurboTax?

[HelenC12]

No, there's no email address for TurboTax. However, the best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

• TurboTax Online
• TurboTax mobile app
• TurboTax CD/Download software

TurboTax also has paid services.

• Find out how to talk to a tax expert through TurboTax Live.
• Find out about TurboTax Advantage. Click here.

Source: TurboTax FAQ

[Davco127]

Turbo Tax

I've been waiting 24+ hours for help I'm sure everyone's gone home yet the recording says “Please continue to hold”... that “my call is important to Turbo Tax”......I think that’s a bunch of BS, your all a bunch of suck face bozos.....I paid $50.00+ for this service (sic) where do I collect my refund!!!!!!

W.D. Mahan

[JotikaT2]

I apologize for your frustration.  There is a high call volume as we approach the due date.  If you are still having issues, you can contact us for assistance using the link below.  

How do I contact TurboTax for help

You can also comment here if you have a specific question and we will do our best to assist you.

[William Hardy]

Please call looking for taxes redone from last year and file this year full service

[HeatherPLO]

We are unable to call you with the information from this public forum.  If you are referring to TurboTax Live, please see this Help Article on how to acquire this service. 

@William Hardy

[earlylyte]

I am in a state that doesn't require state income tax. Yet, I paid for state and federal. Anyone know how I can change that and get my money back?

Thanks

[MichelleLO]

Please reach out to Customer Support to discuss your options. You can reach support by following the instructions in the below TurboTax help article. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?

@earlylyte 

[gomikeorgohome34]

I've been with credit karma for years and usually I've file with turbo tax expect last year because now we are force to use karma spending  account which it will not allow me to open for two year in a row because it can't identify my identity which is weird because I can file for a loan threw them and they are not giving me any choices to fix this beside they will let me know by the end of the year so I'm forced to take my taxes some where else so I can get the advance I was approved for I just wanted to let you guys know this is why you are losing g business 

[HeatherPLO]

You are commenting on an older thread that may have outdated information.  We need to obtain a bit more information to be able to assist you further.  Does the primary taxpayer's name match the name of the Credit Karma account?  

@gomikeorgohome34

[edited 2/12/23 10:27 AM CST]