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I received the IP PIN number but do not see where I should enter it?...


@Thomas sr wrote:

436609


To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

I received the IP PIN number but do not see where I should enter it?...

Turbo tax only allows for a 5 digit PIN. The government PIN is 6 digits --- what do I need to do. The IRS has already rejected my return for the PIN. Also my wife's PIN is only 5 digits the same one we have used for years

CatinaT1
Employee Tax Expert

I received the IP PIN number but do not see where I should enter it?...

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

  

  1. Log in and open your return ("Take me to my return") 
  2. Once the return is open, then go to the Federal Taxes tab. 
  3. Subtab Other Tax Situations 
  4. Scroll down to Other Return Info. 
  5. Choose Identity Protection PIN and Start (or Revisit.) 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

  1. Open your return if not already open.  ("Take me to my return.") 
  2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
  3. In the Tools window choose TOPIC SEARCH. 
  4. Enter IP PIN without quotes. 
  5. In the selection list highlight IP PIN and click GO. 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

The IP Pin will change each and every year. This is an Identity Protection Pin.  

  

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

 

 

Here's how you can fix a reject: 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. 

 

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. 

 

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. 

 

Additional reject instruction here. 

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goofy1945
New Member

I received the IP PIN number but do not see where I should enter it?...

The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?

I received the IP PIN number but do not see where I should enter it?...


@goofy1945 wrote:

The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?


To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

I received the IP PIN number but do not see where I should enter it?...

Open Turbotax & click on the "Federal Taxes" tab near the top of the page. Next, click "Other Tax Situations" and scroll down to "Other Return Info".  On the Identity protection PIN line, click "Update". Answer YES to the question did you receive an IP pin. Next, add your IP pin across from your name. Done!   

I received the IP PIN number but do not see where I should enter it?...

I received a 6 digit IP PIN number, but Turbo Tax only allow a 5 digit pin number.  How do I enter my 6 digit pin?

CatinaT1
Employee Tax Expert

I received the IP PIN number but do not see where I should enter it?...

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

  

  1. Log in and open your return ("Take me to my return") 
  2. Once the return is open, then go to the Federal Taxes tab. 
  3. Subtab Other Tax Situations 
  4. Scroll down to Other Return Info. 
  5. Choose Identity Protection PIN and Start (or Revisit.) 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

  1. Open your return if not already open.  ("Take me to my return.") 
  2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
  3. In the Tools window choose TOPIC SEARCH. 
  4. Enter IP PIN without quotes. 
  5. In the selection list highlight IP PIN and click GO. 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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